kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

benjamin, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1039888

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Changed in: linux (Ubuntu)
     Assignee: benjamin (jesuisbenjamin) => (unassigned)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1039888

Title:
  Acer Aspire One freezes on Kubuntu 12.04 boot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  According to the X Freeze Troubleshooting documentation "It's best to
  file a new bug report rather than joining onto someone else's", so
  here it goes:

  I have installed Kubuntu 12.04 from USB on an Acer Aspire One. After
  installation, the computer freezes on boot after logging in the user.

  The CD and USB are still with me, however at this moment the computer
  is remote (I installed it for someone who had to leave, please mind
  this while answering, as I will have to guide this person remotely,
  who knows little about operating systems etc.).

  Since the computer is remote, I have not the possibility right now to "Reproduce the freeze, and with your system frozen ssh into it (over ethernet) and collect:
   * dmesg > dmesg.txt
   * /var/log/Xorg.0.log
   * /sys/kernel/debug/dri/0/i915_error_state [Intel graphics only] 

  Would you please instruct me on "ssh"-ing into the frozen system?

  Q: Have I experienced just one lockup, or have you had a series of these lockups?
  A: I have experienced a series of lockups.

  Q: If you've had several, how often does it occur? Every few hours? Once or twice a day? Couple times a week? 
  A: At every single boot after logging in.

  Q: When did you first notice it?
  A: Right after installation.

  Q: Under what conditions does it seem most likely to reproduce?
  A: Only at boot time, I cannot pass the splash screen.

  Do you need more information? Please help, I've messed up my friend's
  computer trying to promote Ubuntu. I hope I can fix this rapidly so
  this person can go back to work.

  PS: thanks for all your work on Ubuntu / Kubuntu!

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1039888/+subscriptions