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[Bug 1173759] Re: Ubuntu 13.04 can detect wi-fi but can't connect


AJT Santos, thank you for reporting this bug to Ubuntu. Raring reached EOL on January 27, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1173759

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  Ubuntu 13.04 can detect wi-fi but can't connect

Status in “linux” package in Ubuntu:

Bug description:
  HP Pavilion laptop with Ralink RT5390 wireless interface

  1. Can detect home wi-fi signal but can't connect. Keeps asking for
  password then "disconnects" over and over again.

  2. All other computers, tablets, and smartphones at home can connect
  to the wi-fi without any trouble at all.

  3. HP Pavilion laptop can connect to the internet if tethered to my
  smartphone (used as a portable wi-fi hotspot).

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