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[Bug 1393327] Re: Ubuntu 14.04 LTS Server Kernel Crash


Did this issue start happening after an update/upgrade? Was there a
kernel version where you were not having this particular problem? This
will help determine if the problem you are seeing is the result of a
regression, and when this regression was introduced.   If this is a
regression, we can perform a kernel bisect to identify the commit that
introduced the problem.

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Tags added: kernel-da-key

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  Ubuntu 14.04 LTS Server Kernel Crash

Status in “linux” package in Ubuntu:

Bug description:
  A Dell R720 server with Ubuntu 14.04 LTS crashed with following (see
  attachment) kernel messages scrolling on the terminal screen.

  The server is a production server. It is not possible to install an
  upstream kernel.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic
  Uname: Linux 3.13.0-39-generic x86_64
   total 0
   crw-rw---- 1 root audio 116,  1 marra 17 09:54 seq
   crw-rw---- 1 root audio 116, 33 marra 17 09:54 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Mon Nov 17 10:03:33 2014
  InstallationDate: Installed on 2014-02-26 (263 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140219)
  MachineType: Dell Inc. PowerEdge R720
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=c03eb237-955a-4dee-bba1-deded53df372 ro
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.2.2
  dmi.board.name: 0DCWD1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 23
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.2.2:bd01/16/2014:svnDellInc.:pnPowerEdgeR720:pvr:rvnDellInc.:rn0DCWD1:rvrA01:cvnDellInc.:ct23:cvr:
  dmi.product.name: PowerEdge R720
  dmi.sys.vendor: Dell Inc.

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