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[Launchpad Bug Tracker <1226023@xxxxxxxxxxxxxxxxxx>]

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I bought a Dell XPS Developer Edition recently and tried mounting my
Canon EOS 400D. It failed:

Error dialog:
"Unable to mount Canon Digital Camera"
"Error initializing camera: -1: Unspecified error"

Google and launchpad leads nowhere, except the workaround "Use USB 2.0",
which I do not have available.

Other devices, mouse, keyboard, kensington usb dock and the iPhone
(partial, cannot browse files like I used to), seems to work OK.

$ usb-devices
http://paste.ubuntu.com/6114717/

$ lspci
http://paste.ubuntu.com/6114729/ # fails to reveal the camera

$ dmesg
..
[15622.583743] usb 3-1: USB disconnect, device number 15
[15629.070558] usb 3-1: new high-speed USB device number 16 using xhci_hcd
[15629.121931] usb 3-1: New USB device found, idVendor=04a9, idProduct=3110
[15629.121941] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[15629.121947] usb 3-1: Product: Canon Digital Camera
[15629.121951] usb 3-1: Manufacturer: Canon Inc.

/var/log/syslog
..
Sep 16 14:30:04 jonas-xps kernel: [15622.583743] usb 3-1: USB disconnect, device number 15
Sep 16 14:30:04 jonas-xps colord: device removed: sysfs-Canon_Inc.-Canon_Digital_Camera
Sep 16 14:30:10 jonas-xps kernel: [15629.070558] usb 3-1: new high-speed USB device number 16 using xhci_hcd
Sep 16 14:30:10 jonas-xps mtp-probe: checking bus 3, device 16: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1"
Sep 16 14:30:10 jonas-xps mtp-probe: bus: 3, device: 16 was not an MTP device
Sep 16 14:30:10 jonas-xps colord: Device added: sysfs-Canon_Inc.-Canon_Digital_Camera

$ uname -r
3.11.0-031100-generic


I installed 3.11 for workgroups because I read somewhere that Linux 3.9 would deal with this. 3.11 behaves exactly like the stock 13.04 kernel.

** Affects: linux (Ubuntu)
     Importance: Low
         Status: Incomplete


** Tags: bot-comment
-- 
Cannot mount Canon EOS 400D via USB 3.0
https://bugs.launchpad.net/bugs/1226023
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