kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

rich carbenia, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1275989

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1275989

Title:
  crashes while using

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  while using ubuntu,wehter it be buy ck. email ,playing games or just
  surfing around. all of a sudden the screen goes into a horizontal
  picture. just lines sideways on the screen. there's no way to get it
  out ,so i have to hit the pwr. button to shut down. it was just
  installed on 2-2-14 by a pc tech.he said maybe it needs an update. i
  have recived 3/4 emails from people in ubuntu to help ,but i don't
  understand what their to explain. sorry i don't mean to sound so
  stupid. thank you for any help.

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