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[Jon McLin <jon.mclin@xxxxxxx>]

apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1029203/+attachment/4262759/+files/Lspci.txt

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https://bugs.launchpad.net/bugs/1029203

Title:
  Keyboard randomly loses and inserts keystrokes (often!)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When typing in several applications  (libreoffice, and firefox, at
  least)  the keyboard is unreliable, to the point of being unusable.
  Sometimes it starts missing characters and occasionally inserting
  extra characters - input will stop (while I continue to type) and
  after a few missing keystrokes operation will resume, oftenwith a few
  (to a dozen) extra characters are inserted.  The extra characters will
  be the same (for the occurrence), and one of the characters I typed (
  I think it may be the first "missing" character.)  For example, say I
  was typing "partridge", and this problem occurs when I type the "t":
  I might get to the end of the word with "part" displaying, then
  "partrrrrr" might appear.

  I type at 80 words per minute.  If I type at  20 words per minute,
  this does not occur.

  This is not a hardware fault:  I replaced the hard drive before
  installing ubuntu, so I reinstalled the windows 7 drive to see if the
  problem was present.  All keyboard operations returned to normal with
  the Windows disk.  I again swapped out the disks, then reinstalled
  Ubuntu from scatch, reformatting the disk.  The fault continues to
  occur.

  I note that when this is occurring, I find the following in syslog:
  ul 25 17:50:38 tuxtop kernel: [ 6686.308573] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.309058] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.316616] psmouse serio1: TouchPad at isa0060/serio1/input0 - driver resynced.
  Jul 25 17:50:38 tuxtop kernel: [ 6686.351147] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 4
  Jul 25 17:50:38 tuxtop kernel: [ 6686.352248] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.353865] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.355264] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.356260] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Jul 25 17:50:38 tuxtop kernel: [ 6686.356276] psmouse serio1: issuing reconnect request
  ...
  continuously.

  Googling for similar, both the overt symptom (keystrokes
  missed/repeated) and the above messages have been reported before (at
  least as early as 2008), but no fixes identified.

  Platform is hp dm1z-3000 laptop, with clickpad.  I have three other ubuntus (all desktops) which do not exhibit this problem.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jon        2105 F.... pulseaudio
   /dev/snd/pcmC1D0p:   jon        2105 F...m pulseaudio
   /dev/snd/controlC0:  jon        2105 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f383b5d8-21ad-42e4-9c66-e4adc72973a3
  InstallationDate: Installed on 2012-05-13 (918 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=54bc4401-1734-4b41-922d-f83538cb327a ro quiet splash radeon.audio=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-05-05 (196 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  _MarkForUpload: True
  dmi.bios.date: 07/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1611
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 96.3A
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0589100000252B00000320100:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dm1 Notebook PC
  dmi.product.version: 0589100000252B00000320100
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jon        2105 F.... pulseaudio
   /dev/snd/controlC0:  jon        2105 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f383b5d8-21ad-42e4-9c66-e4adc72973a3
  InstallationDate: Installed on 2012-05-13 (918 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=54bc4401-1734-4b41-922d-f83538cb327a ro quiet splash radeon.audio=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-05-05 (196 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  _MarkForUpload: True
  dmi.bios.date: 07/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1611
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 96.3A
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0589100000252B00000320100:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dm1 Notebook PC
  dmi.product.version: 0589100000252B00000320100
  dmi.sys.vendor: Hewlett-Packard

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