kernel-packages team mailing list archive

[chongcming <chongcming@xxxxxxxxx>]

Dear Christoper,

As requested, I have execute apport-collect 1365534 in terminal.

For your information while fiddling with Ubuntu Software Center on 04 Oct
2014, I have uninstalled the followings:-
a) synatics-touchpad (16.3.7.72)
b) oem-input-synaptics-1057412 (3-stella1)
c) oem-input-synapticsled-1098063-dkms (1.0stella2)

After that I discovered the touchpad is working.



On Tue, Nov 18, 2014 at 9:57 AM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> chongcming, thank you for taking the time to report this bug and helping
> to make Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
> apport-collect 1365534
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1365534
>
> Title:
>   HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Laptop model directly from the sticker of the computer: HP Pavilion 15
> Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install
>   Manufacturer of the Touchpad: HP
>   When the symptom first appeared: After upgrade software/package upgrade
> as suggested by update manager
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1365534

Title:
  HP Pavilion (model 15-n240TX) touchpad not detected after some upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Laptop model directly from the sticker of the computer: HP Pavilion 15 Notebook PC (15-n240TX) with Ubuntu 12.04 OEM install
  Manufacturer of the Touchpad: HP
  When the symptom first appeared: After upgrade software/package upgrade as suggested by update manager
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  syw        2174 F.... pulseaudio
   /dev/snd/pcmC1D0p:   syw        2174 F...m pulseaudio
   /dev/snd/controlC0:  syw        2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-puli-precise-amd64-20130925-0
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2013-11-28 (355 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130925-02:34
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=fb1255ec-12a6-4b9d-9ca9-99ce6bda901c ro i915.modeset=1 video=1366x768
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-10-04 (45 days ago)
  UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 12/12/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.51
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2166
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 29.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.51:bd12/12/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0992110000004100000600080:rvnHewlett-Packard:rn2166:rvr29.40:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0992110000004100000600080
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1365534/+subscriptions