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Message #90791
[Bug 1393499] Re: Ubuntu 14.04 does not recognize NVIDIA GeForce 310M hardware
Chiel van de Steeg, as per http://www.asus.com/Notebooks_Ultrabooks/K52JC/HelpDesk_Download/ an update to your BIOS is available (216). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-216
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https://bugs.launchpad.net/bugs/1393499
Title:
Ubuntu 14.04 does not recognize NVIDIA GeForce 310M hardware
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I've got a typical problem with my NVidia GPU. I recently installed Ubuntu 14.04 over windows 7 and completely wiped everything (on purpose), so I have a clean Ubuntu machine.
On Ubuntu 13.xx I had the NVidia card up and running with bumblebee, and on Windows 7 it worked as a charm. Now, it's not recognized as hardware any more.
Output here:
[dmesg] (paste.ubuntu.com/8574141) and [lspci -nn]
(paste.ubuntu.com/8574145)
thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cvdsteeg 1985 F.... pulseaudio
cvdsteeg 3822 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 17 18:30:58 2014
HibernationDevice: RESUME=UUID=942557bd-ac24-4676-bcb4-116fea0bc990
InstallationDate: Installed on 2014-08-30 (79 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b1e5 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer Inc. K52Jc
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=af806943-da19-478a-8302-9cc8f17f543c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog: Nov 17 18:12:09 cvdsteeg-K52Jc kernel: [ 587.855449] perf samples too long (2507 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
dmi.bios.date: 03/29/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52Jc.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52Jc
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52Jc.206:bd03/29/2010:svnASUSTeKComputerInc.:pnK52Jc:pvr1.0:rvnASUSTeKComputerInc.:rnK52Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K52Jc
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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