kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Gabriele Volpi, as per http://www.asus.com/Notebooks_Ultrabooks/X550LD/HelpDesk_Download/ an update to your BIOS is available (307). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-307

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https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all or just barely from time to time. Right or left-click doesn't work. The touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but sometimes it work bad (click no effect). For example now click not work and I use tab.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2110 F.... pulseaudio
   /dev/snd/controlC1:  gabriele   2110 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (127 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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