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Message #90948
[Bug 1374095] Re: USB HDDs are only getting recognized after suspend
apport information
** Tags added: apport-collected qiana
** Description changed:
Hi,
I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also
appeared in 12.04 I think.
My external USB Harddisks / USB Storage-Devices are only getting
recognized after suspend. But not after a normal boot.
In Windows 7 they are always recognized. So there is a bug.
What information do you need?
Here is the lsusb output, when everything is working fine:
arthur@a-v131:~$ lsusb
Bus 002 Device 009: ID 413c:818d Dell Computer Corp.
Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 006: ID 2109:0701
Bus 004 Device 003: ID 8564:4000
Bus 004 Device 002: ID 8564:4000
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd
Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T USB2.0 stick
Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc.
Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 003 Device 009: ID 8564:4000
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0c45:6483 Microdia
Bus 001 Device 003: ID 8086:0189 Intel Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
arthur@a-v131:~$ lsusb -t
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
|__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 3: Dev 14, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 3: Dev 14, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 4: Dev 15, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, Driver=dvb_usb_af9015, 480M
|__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
|__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
|__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M
|__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M
|__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M
|__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M
|__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M
|__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
|__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
|__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
Regards,
Arthur
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: arthur 2121 F.... pulseaudio
+ /dev/snd/controlC0: arthur 2121 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=18194e47-3170-4ed6-b40b-8e07bff1a55a
+ InstallationDate: Installed on 2014-10-20 (29 days ago)
+ InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140624
+ MachineType: Dell Inc. Vostro V131
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a1429eef-103d-47a4-8f6a-20d7cad7d30a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-24-generic N/A
+ linux-backports-modules-3.13.0-24-generic N/A
+ linux-firmware 1.127.8
+ Tags: qiana
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/03/2012
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A05
+ dmi.board.name: 0X3GJK
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A05
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: Not Specified
+ dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/03/2012:svnDellInc.:pnVostroV131:pvrNotSpecified:rvnDellInc.:rn0X3GJK:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
+ dmi.product.name: Vostro V131
+ dmi.product.version: Not Specified
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1374095/+attachment/4263722/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1374095
Title:
USB HDDs are only getting recognized after suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hi,
I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also
appeared in 12.04 I think.
My external USB Harddisks / USB Storage-Devices are only getting
recognized after suspend. But not after a normal boot.
In Windows 7 they are always recognized. So there is a bug.
What information do you need?
Here is the lsusb output, when everything is working fine:
arthur@a-v131:~$ lsusb
Bus 002 Device 009: ID 413c:818d Dell Computer Corp.
Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 006: ID 2109:0701
Bus 004 Device 003: ID 8564:4000
Bus 004 Device 002: ID 8564:4000
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd
Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T USB2.0 stick
Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc.
Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 003 Device 009: ID 8564:4000
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0c45:6483 Microdia
Bus 001 Device 003: ID 8086:0189 Intel Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
arthur@a-v131:~$ lsusb -t
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
|__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 3: Dev 14, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 3: Dev 14, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 4: Dev 15, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, Driver=dvb_usb_af9015, 480M
|__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
|__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
|__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M
|__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M
|__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M
|__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M
|__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M
|__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M
|__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
|__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
|__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
Regards,
Arthur
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: arthur 2121 F.... pulseaudio
/dev/snd/controlC0: arthur 2121 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=18194e47-3170-4ed6-b40b-8e07bff1a55a
InstallationDate: Installed on 2014-10-20 (29 days ago)
InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140624
MachineType: Dell Inc. Vostro V131
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a1429eef-103d-47a4-8f6a-20d7cad7d30a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127.8
Tags: qiana
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0X3GJK
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/03/2012:svnDellInc.:pnVostroV131:pvrNotSpecified:rvnDellInc.:rn0X3GJK:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro V131
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
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