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[Bug 1392583] Re: bluetooth mouse frequently times out

 

Hi,

> Brad Marshall, which previous release(s) specifically did it occur in?
As well, could you please quantify how much less frequently?

I did my initial install on Raring, and I've upgraded across every
release since then.  I do remember it happening occasionally on the
earlier ones - maybe a couple of times a week or so.  It feels like its
been increasing in frequency over time, but maybe thats just me getting
more annoyed at it over time.  I'm seeing it multiple times a day now,
sometimes it takes a while to restart, sometimes I see the timeout in
the messages.  I don't have any data to say how many times per week on
earlier releases, and will be unable to get it - I don't particuarly
want to reinstall my laptop to get that data.

Please let me know if you have any further questions.

Thanks,
Brad

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1392583

Title:
  bluetooth mouse frequently times out

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via
  bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the
  frequency of the timeouts I'm seeing.

  The symptoms are when I don't use my mouse for a while, it seems to go
  to sleep, and reasonably frequently when I go to use it again, it
  won't wake up for a while, and I see the following in my kernel logs:

    [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout

  The solution I've ended up using to get it working again is to stop
  the bluetooth service, rmmod the appropriate modules (btusb, hidp,
  bluetooth etc), reload them and then restart bluetooth.  Sometimes
  even this isn't sufficient and it takes a bit to recover.

  Please let me know if you need any further information.

  Kernel version:
  $ uname -r
  3.16.0-24-generic

  Ubuntu version:
  $ lsb_release -rd
  Description:	Ubuntu 14.10
  Release:	14.10

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bradm      4079 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 14 14:31:33 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83
  InstallationDate: Installed on 2013-08-19 (451 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Dell System XPS L322X
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago)
  dmi.bios.date: 05/15/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.

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