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R: [Bug 1392475] Re: freeze

 

I've update the kernel and the bios but the bug persist!

"Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx> ha scritto:

>kenz, as per http://www.asus.com/us/Motherboards/P5G41TM_LX/HelpDesk_Download/ an update to your BIOS is available (1101). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
>sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
>For more on BIOS updates and linux, please see
>https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
>.
>
>Please note your current BIOS is already in the Bug Description, so
>posting this on the old BIOS would not be helpful. As well, you don't
>have to create a new bug report.
>
>Once the BIOS is updated, then please mark this report Status Confirmed.
>
>Thank you for your understanding.
>
>-- 
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1392475
>
>Title:
>  freeze
>
>Status in “linux” package in Ubuntu:
>  Incomplete
>
>Bug description:
>  Desktop, mouse, keyboard freeze randomly.
>
>  # lspci -v | grep VGA
>  00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 14.04
>  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
>  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
>  Uname: Linux 3.13.0-39-generic x86_64
>  ApportVersion: 2.14.1-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  colleverde   2169 F.... pulseaudio
>                        colleverde   4958 F.... pulseaudio
>  CurrentDesktop: Unity
>  Date: Thu Nov 13 21:23:09 2014
>  HibernationDevice: RESUME=UUID=68aa53f7-e85e-4be9-a190-ff5d9eaa816a
>  InstallationDate: Installed on 2014-08-01 (104 days ago)
>  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
>  IwConfig:
>   eth0      no wireless extensions.
>   
>   lo        no wireless extensions.
>  MachineType: System manufacturer System Product Name
>  ProcFB: 0 inteldrmfb
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=b453f07d-d87c-493b-b066-51c9a0e2e0d3 ro quiet splash vt.handoff=7
>  RelatedPackageVersions:
>   linux-restricted-modules-3.13.0-39-generic N/A
>   linux-backports-modules-3.13.0-39-generic  N/A
>   linux-firmware                             1.127.8
>  RfKill:
>   
>  SourcePackage: linux
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 07/22/2010
>  dmi.bios.vendor: American Megatrends Inc.
>  dmi.bios.version: 0604
>  dmi.board.asset.tag: To Be Filled By O.E.M.
>  dmi.board.name: P5G41T-M LX
>  dmi.board.vendor: ASUSTeK Computer INC.
>  dmi.board.version: Rev X.0x
>  dmi.chassis.asset.tag: Asset-1234567890
>  dmi.chassis.type: 3
>  dmi.chassis.vendor: Chassis Manufacture
>  dmi.chassis.version: Chassis Version
>  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd07/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5G41T-MLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
>  dmi.product.name: System Product Name
>  dmi.product.version: System Version
>  dmi.sys.vendor: System manufacturer
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392475/+subscriptions

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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1392475

Title:
  freeze

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Desktop, mouse, keyboard freeze randomly.

  # lspci -v | grep VGA
  00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  colleverde   2169 F.... pulseaudio
                        colleverde   4958 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Nov 13 21:23:09 2014
  HibernationDevice: RESUME=UUID=68aa53f7-e85e-4be9-a190-ff5d9eaa816a
  InstallationDate: Installed on 2014-08-01 (104 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=b453f07d-d87c-493b-b066-51c9a0e2e0d3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0604
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5G41T-M LX
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd07/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5G41T-MLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392475/+subscriptions


References