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Message #91231
[Bug 1394523] Re: hp_accel causes freeze on load
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264280/+files/AlsaInfo.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264281/+files/BootDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264282/+files/CRDA.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264283/+files/CurrentDmesg.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264284/+files/IwConfig.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264285/+files/Lspci.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264286/+files/ProcCpuinfo.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264287/+files/ProcEnviron.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264288/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264289/+files/ProcModules.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264290/+files/PulseList.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1394523/+attachment/4264291/+files/UdevDb.txt
** Description changed:
- This is on an HP Pavilion x360. If hp_accel is not blacklisted it will
- cause a freeze on load during the boot process (similar symptoms to the
- dw_dmac problem that also hits this laptop model -- I could have sworn I
- saw a bug reported on that, but I can't seem to search it now).
+ On my HP Pavilion x360 if hp_accel is not blacklisted it will cause a
+ freeze on load during the boot process. The attached unified.log is when
+ hp_accel is blacklisted.
- Attached the usual suspects as a unified log, though obviously I had to blacklist hp_accel to get to the point where I could do that, so this is a log of the "fixed" system not the broken one.
- ---
+ WORKAROUND: Blacklist hp_accel.
+
+ ---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: weldon 2452 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: weldon 2452 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-07 (12 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
- Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
+ Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=f41526ed-0db7-4f70-81e6-14bc41bcdbb7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
- linux-restricted-modules-3.16.0-24-generic N/A
- linux-backports-modules-3.16.0-24-generic N/A
- linux-firmware 1.138
+ linux-restricted-modules-3.16.0-24-generic N/A
+ linux-backports-modules-3.16.0-24-generic N/A
+ linux-firmware 1.138
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/04/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.34
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.12:bd06/04/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0975100002405F00010420180:rvnHewlett-Packard:rn2209:rvr57.34:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0975100002405F00010420180
dmi.sys.vendor: Hewlett-Packard
- ---
- ApportVersion: 2.14.7-0ubuntu8
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: weldon 2452 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.10
- EcryptfsInUse: Yes
- InstallationDate: Installed on 2014-11-07 (12 days ago)
- InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
- Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
- Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=f41526ed-0db7-4f70-81e6-14bc41bcdbb7 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
- RelatedPackageVersions:
- linux-restricted-modules-3.16.0-24-generic N/A
- linux-backports-modules-3.16.0-24-generic N/A
- linux-firmware 1.138
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: utopic
- Uname: Linux 3.16.0-24-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 06/04/2014
- dmi.bios.vendor: Insyde
- dmi.bios.version: F.12
- dmi.board.asset.tag: Type2 - Board Asset Tag
- dmi.board.name: 2209
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: 57.34
- dmi.chassis.asset.tag: Chassis Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.chassis.version: Chassis Version
- dmi.modalias: dmi:bvnInsyde:bvrF.12:bd06/04/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0975100002405F00010420180:rvnHewlett-Packard:rn2209:rvr57.34:cvnHewlett-Packard:ct10:cvrChassisVersion:
- dmi.product.name: HP Pavilion 11 x360 PC
- dmi.product.version: 0975100002405F00010420180
- dmi.sys.vendor: Hewlett-Packard
** Tags added: needs-full-computer-model
--
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https://bugs.launchpad.net/bugs/1394523
Title:
hp_accel causes freeze on load
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
On my HP Pavilion x360 if hp_accel is not blacklisted it will cause a
freeze on load during the boot process. The attached unified.log is
when hp_accel is blacklisted.
WORKAROUND: Blacklist hp_accel.
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: weldon 2452 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-07 (12 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=f41526ed-0db7-4f70-81e6-14bc41bcdbb7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/04/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.34
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.12:bd06/04/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0975100002405F00010420180:rvnHewlett-Packard:rn2209:rvr57.34:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0975100002405F00010420180
dmi.sys.vendor: Hewlett-Packard
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