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[Bug 1396392] Re: package linux-image-3.13.0-40-generic 3.13.0-40.69 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

 

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/1396392

Title:
  package linux-image-3.13.0-40-generic 3.13.0-40.69 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 2

Status in “linux” package in Ubuntu:
  New

Bug description:
  Unable to Install new package due to the Installation of previous
  versions of kernel.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dr         2450 F.... pulseaudio
   /dev/snd/controlC0:  dr         2450 F.... pulseaudio
  Date: Tue Nov 25 11:30:57 2014
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  InstallationDate: Installed on 2014-09-05 (81 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion g7 Notebook PC
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-39-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  SourcePackage: linux
  Title: package linux-image-3.13.0-40-generic 3.13.0-40.69 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/23/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.08
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 184B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.17
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.08:bd07/23/2012:svnHewlett-Packard:pnHPPaviliong7NotebookPC:pvr078E100021205610000620100:rvnHewlett-Packard:rn184B:rvr57.17:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g7 Notebook PC
  dmi.product.version: 078E100021205610000620100
  dmi.sys.vendor: Hewlett-Packard

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