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[Bug 1396816] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset

 

James Cohen, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc6

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1396816

Title:
  [Dell Latitude E7440] ALPS touchpad keeps having state reset

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm seeing identical issues as described at
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/52
  whereby using the touchpad and modifier keys results in the "lost
  sync" errors.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jcohen     2146 F.... pulseaudio
   /dev/snd/controlC0:  jcohen     2146 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 26 22:59:20 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-11-20 (6 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Latitude E7440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic root=UUID=d4eb4458-f517-4676-bf0d-27b10510d48a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-40-generic N/A
   linux-backports-modules-3.13.0-40-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 07F3F4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/28/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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