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[Bug 1372169] Re: random reboot with MSI A78M-E45


[Expired for linux (Ubuntu) because there has been no activity for 60

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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  random reboot with MSI A78M-E45

Status in “linux” package in Ubuntu:

Bug description:
  when using the default Radeon-driver on this machine, random reboots
  occure every time. Every time means also during installation of the
  system and after install too. This problem was fixed at this machine
  with the following workaround:

  1. install of Xubuntu 12.04.4 with the default Kernel 3.2

  2. install of the current fglrx-updates package

  3. upgrade to Xubuntu 14.04

  The system now is using the fglrx-updates module and seems to be
  stable. No random reboots after 1 day of testing.

  In the previous mentioned Xubuntu 12.04.4 system, these random reboots
  never occured, also when the default radeon driver package was used.

  The conclusion for me is: there must be some MSI-hardware related
  issue which was not critical for the old 3.2 Kernel as well as the old
  xorg and radeon driver which was used in 12.04.4.


  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
   /dev/snd/controlC1:  heidi      1492 F.... pulseaudio
   /dev/snd/controlC0:  heidi      1492 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sun Sep 21 22:51:17 2014
  HibernationDevice: RESUME=UUID=aa93c7f0-86f0-4169-8f0a-63e522df7eb5
  InstallationDate: Installed on 2014-09-20 (1 days ago)
  InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140205)
   eth0      no wireless extensions.
   lo        no wireless extensions.
  MachineType: MSI MS-7721
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=d764f61e-0614-425e-a093-dc2b5001dca4 ro quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-20 (0 days ago)
  dmi.bios.date: 03/18/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V25.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: A78M-E45 (MS-7721)
  dmi.board.vendor: MSI
  dmi.board.version: 5.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 5.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV25.3:bd03/18/2014:svnMSI:pnMS-7721:pvr5.0:rvnMSI:rnA78M-E45(MS-7721):rvr5.0:cvnMSI:ct3:cvr5.0:
  dmi.product.name: MS-7721
  dmi.product.version: 5.0
  dmi.sys.vendor: MSI

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