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Message #92392
[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS
Christopher M. Penalver (penalvch), The notepad was purchased earlier
this year and had the previous LTS version of Ubuntu (12.04?)
preinstalled. I believe that it was in non-UEFI mode as I have not made
any changes to this (see below). It was upgraded directly to the
current LTS release, 14.04 and it was at this point that the touchpad
stopped working.
I have just tried booting on an older version of the kernel 3.5.0-54
from the boot menu, and the touchpad still does not work.
I just tried booting in UEFI mode (by disabling legacy mode) from the
hard drive but the BIOS reports that there is no operating system on the
drive. Re-enabled legacy mode and booted as normal but still no
touchpad.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1362584
Title:
[HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
from 12.04.1 LTS to 14.04.1 LTS
Status in linux package in Ubuntu:
Confirmed
Bug description:
Have only just bought this laptop.
WORKAROUND: Touchpad worked fine in non UEFI mode.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: paul 2101 F.... pulseaudio
/dev/snd/controlC0: paul 2101 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 28 12:55:56 2014
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-stella-anaheim-precise-amd64-20130424-1
HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
InstallationDate: Installed on 2014-03-05 (175 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
MachineType: Hewlett-Packard HP 255 G1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410D2QY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard
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