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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1397650

Title:
  No medium found with DVD inserted in drive

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'am unable to mount any DVD in my laptop. When I try to do it
  manually

  sudo mount /dev/sr0 /mnt/tmp/

  it says

  mount: no medium found on /dev/sr0

  Output of lsblk is:

  NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
  sda      8:0    0 111,8G  0 disk 
  └─sda1   8:1    0  93,1G  0 part /
  sdb      8:16   0 232,9G  0 disk 
  ├─sdb1   8:17   0  30,5G  0 part 
  ├─sdb2   8:18   0     1K  0 part 
  ├─sdb5   8:21   0  15,3G  0 part [SWAP]
  └─sdb6   8:22   0 187,1G  0 part /home
  sr0     11:0    1  1024M  0 rom  

  Relevant part od lshw (with medium insterted):

  *-cdrom
               description: DVD-RAM writer
               product: CDDVDW TS-L633F
               vendor: TSSTcorp
               physical id: 0.0.0
               bus info: scsi@2:0.0.0
               logical name: /dev/cdrom
               logical name: /dev/sr0
               version: TM00
               capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
               configuration: ansiversion=5 status=nodisc

  eject command is working.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  disnel     2807 F.... pulseaudio
   /dev/snd/controlC2:  disnel     2807 F.... pulseaudio
   /dev/snd/controlC0:  disnel     2807 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Nov 30 11:21:28 2014
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=327f5a0f-6877-4401-aeda-3c0e52e770e2
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2014-04-24 (219 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: EUROCOM P170HM Neptune
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=3cd80711-12c2-4f20-b454-66606cefe199 ro quiet splash acpi=force
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.8
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   11:21:53.206: The udisks-daemon is running (name-owner :1.88).
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/09/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.4
  dmi.board.asset.tag: Not Applicable
  dmi.board.name: P170HM Neptune
  dmi.board.vendor: EUROCOM
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: EUROCOM
  dmi.chassis.version: Not Applicable
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd08/09/2011:svnEUROCOM:pnP170HMNeptune:pvrNotApplicable:rvnEUROCOM:rnP170HMNeptune:rvrNotApplicable:cvnEUROCOM:ct10:cvrNotApplicable:
  dmi.product.name: P170HM Neptune
  dmi.product.version: Not Applicable
  dmi.sys.vendor: EUROCOM

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