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Message #92746
[Bug 1398053] Re: Touchpad does not work Asus F550L
the output of the command
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
is:
X550LD.307
06/26/2014
Nothing changed after bios update, still the touchpad does not work, and
even a mouse usb connected
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1398053
Title:
Touchpad does not work Asus F550L
Status in linux package in Ubuntu:
Confirmed
Bug description:
I brought an Asus F550L and the touchpad does not work on ubuntu not in
ubuntu 14.04, 14.10, or 15.04. Even a mouse connected on usb does not work, it moves but the click sometimes work some others not.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 2898 F.... pulseaudio
/dev/snd/controlC0: ubuntu 2898 F.... pulseaudio
CasperVersion: 1.346
CurrentDesktop: Unity
Date: Mon Dec 1 15:50:46 2014
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141201)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
RelatedPackageVersions:
linux-restricted-modules-3.16.0-25-generic N/A
linux-backports-modules-3.16.0-25-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References