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[Bug 1050029] Re: Suspend/ Resume Freezing after a software update

 

Noah Prince, Saucy reached EOL on July 17, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this reproducible in a supported release?

If so, in the supported release please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 1050029

** Tags added: bios-outdated-207

** Tags removed: bios-outdated-207
** Tags added: bios-outdated-204

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274580/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274581/+files/BootDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274582/+files/CRDA.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274583/+files/CurrentDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274584/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274585/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274586/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274587/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274588/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274589/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050029/+attachment/4274590/+files/ProcModules.txt

** Tags removed: apport-collected

** Description changed:

- I'm using ubuntu 12.04 on a Toshiba Satellite E105-S1802 and just recently used update manager to update all of my software. Ever since this update, suspend/restore freezes my system. If I hit the power button and then suspend, the option box doesn't disappear but the system does suspend.  The problem comes upon resume, where I can move my mouse but can't click anything (essentially frozen). My system was working fine before this update, is there a way to either (1) fix this problem or (2) revert to my previous settings. If not I'm switching back to windows, this is too big a bug.
- --- 
- ApportVersion: 2.12.5-0ubuntu2.2
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  noah       9052 F.... pulseaudio
-                       noah      11958 F.... panel-11-mixer
-                       noah      11989 F.... pulseaudio
-                       noah      12898 F.... xfce4-mixer
- DistroRelease: Ubuntu 13.10
- HibernationDevice: RESUME=UUID=497201f7-47b3-47aa-be9e-e99876b66eab
- InstallationDate: Installed on 2013-10-02 (429 days ago)
- InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
- MachineType: ASUSTeK COMPUTER INC. UX51VZA
- MarkForUpload: True
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-24-generic root=UUID=e002652c-65df-4365-8c93-7f0b625549a8 ro quiet splash "acpi_osi=!Windows 2012" vt.handoff=7
- ProcVersionSignature: Ubuntu 3.11.0-24.42-generic 3.11.10.11
- RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-24-generic N/A
-  linux-backports-modules-3.11.0-24-generic  N/A
-  linux-firmware                             1.116.2
- Tags:  saucy
- Uname: Linux 3.11.0-24-generic x86_64
- UpgradeStatus: Upgraded to saucy on 2014-02-09 (298 days ago)
- UserGroups: adm cdrom dialout dip lp lpadmin pertino plugdev sambashare sudo
- dmi.bios.date: 09/13/2012
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: UX51VZA.203
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: UX51VZA
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX51VZA.203:bd09/13/2012:svnASUSTeKCOMPUTERINC.:pnUX51VZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX51VZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: UX51VZA
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ I'm using ubuntu 12.04 on a Toshiba Satellite E105-S1802 and just
+ recently used update manager to update all of my software. Ever since
+ this update, suspend/restore freezes my system. If I hit the power
+ button and then suspend, the option box doesn't disappear but the system
+ does suspend.  The problem comes upon resume, where I can move my mouse
+ but can't click anything (essentially frozen). My system was working
+ fine before this update, is there a way to either (1) fix this problem
+ or (2) revert to my previous settings. If not I'm switching back to
+ windows, this is too big a bug.

-- 
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https://bugs.launchpad.net/bugs/1050029

Title:
  Suspend/ Resume Freezing after a software update

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm using ubuntu 12.04 on a Toshiba Satellite E105-S1802 and just
  recently used update manager to update all of my software. Ever since
  this update, suspend/restore freezes my system. If I hit the power
  button and then suspend, the option box doesn't disappear but the
  system does suspend.  The problem comes upon resume, where I can move
  my mouse but can't click anything (essentially frozen). My system was
  working fine before this update, is there a way to either (1) fix this
  problem or (2) revert to my previous settings. If not I'm switching
  back to windows, this is too big a bug.

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