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[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS

 

Christopher M. Penalver (penalvch), Have booted from Live CD 12.4 AMD 64
Desktop and touchpad works fine.  System is reported as 12.4 LTS and
uname -a reports kernel as 3.2.0-23

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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Title:
  [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
  from 12.04.1 LTS to 14.04.1 LTS

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Have only just bought this laptop.

  WORKAROUND:  Touchpad worked fine in non UEFI mode.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  paul       2101 F.... pulseaudio
   /dev/snd/controlC0:  paul       2101 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug 28 12:55:56 2014
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-anaheim-precise-amd64-20130424-1
  HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
  InstallationDate: Installed on 2014-03-05 (175 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
  MachineType: Hewlett-Packard HP 255 G1 Notebook PC
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
  dmi.bios.date: 06/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 188B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 69.18
  dmi.chassis.asset.tag: 5CG410D2QY
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 255 G1 Notebook PC
  dmi.product.version: 088E130000005910000600010
  dmi.sys.vendor: Hewlett-Packard

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