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[Bug 1316851] Re: Laptop screen remains blank when resuming from pm-suspend, even though an external display would turn back on.

 

Yves Saint-Franc, could you please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 1316851

** Package changed: pm-utils (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1316851

Title:
  Laptop screen remains blank when resuming from pm-suspend, even though
  an external display would turn back on.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Update (2014-Aug-09): An external display connected via VGA port would
  turn on when the system resumed from suspend, but the primary screen
  (and possibly backlight) remained blank.

  ------------------

  When resuming from suspend, the PC's screen remained blank. However,
  everything else seemed responsive, as I was able to log in and turn
  up/down the volume via shortcut keys and got an audio response.

  ---System Details---
  Description:    Ubuntu 14.04 LTS
  Release:        14.04
  Machine:        Toshiba Satellite L755D

  pm-utils:
    Installed: 1.4.1-13
    Candidate: 1.4.1-13
    Version table:
   *** 1.4.1-13 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pm-utils 1.4.1-13
  Uname: Linux 3.12.2-031202-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Tue May  6 18:58:20 2014
  InstallationDate: Installed on 2012-12-05 (517 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  PackageArchitecture: all
  SourcePackage: pm-utils
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (17 days ago)

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