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Message #94074
[Bug 1395343] Re: Ubuntu 14.10 Utopic suspend/resume not working for my Laptop
Tong Sun, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.11). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-1.11
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1395343
Title:
Ubuntu 14.10 Utopic suspend/resume not working for my Laptop
Status in linux package in Ubuntu:
Incomplete
Bug description:
The Ubuntu 14.10 Utopic suspend/resume is not working for my Laptop. I
first tried with the Live CD, on failing that, and thinking that
suspend might need some disk to write to for the suspend info, I did a
HD installation. But still, suspend/resume is still not working.
On second attempt (after HD installation), I switched to console and
close my Laptop lid. It suspended well, as it has always been. On
resume, I see the repeating errors of `sda1` "soft reset failure" (or
something like that). Minutes later, I start to see all kinds of disk
related errors, disk sector writing error, ext4 journal error, etc.
I thus think the reason of `resume` not working is that the HD is not
waken up.
This is Acer Aspire AS5536, with XUbuntu 14.10 Utopic.
Any more info that I can provide?
Thanks
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tong 2395 F.... pulseaudio
/dev/snd/controlC1: tong 2395 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.10
MachineType: Acer Aspire 5536
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic initrd=/boot/initrd.img-3.16.0-23-generic root=UUID=439ff0f7-d3d2-462e-8068-c70327555171 ro
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-23-generic N/A
linux-backports-modules-3.16.0-23-generic N/A
linux-firmware 1.138
Tags: utopic utopic
Uname: Linux 3.16.0-23-generic x86_64
UnreportableReason: The report belongs to a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm arch audio cdrom crew dialout dip disk fax floppy games guest mail news plugdev sudo tape tty users uucp video voice www-data
_MarkForUpload: True
dmi.bios.date: 02/27/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.03
dmi.board.name: JV50PU
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd02/27/2009:svnAcer:pnAspire5536:pvr0100:rvnAcer:rnJV50PU:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5536
dmi.product.version: 0100
dmi.sys.vendor: Acer
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