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Message #94162
[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS
Christopher M. Penalver (penalvch), I have installed the latest upstream kernel (3.18.0-031800rc7). There were several errors during the removal of the previous upstream kernel and several errors during the installation of this one similar to those experienced when installing the R17 upstream kernel. The system did boot however but on every reboot of this latest kernel there are 5 or 6 system problems detected.
I have retained the terminal output from both the uninstall and the install.
The touchpad still refuses to work on the latest upstream kernel.
As the touchpad works ok when the system is booted from the 14.04.1 live
dvd, presumably this is the same kernel as that upgraded to from
12.04.1, i.e. the one the system is booting from? It makes me think
that there was an issue with the upgrade procedure and that maybe the
issue is with the device driver or configuration file.
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https://bugs.launchpad.net/bugs/1362584
Title:
[HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
from 12.04.1 LTS to 14.04.1 LTS
Status in linux package in Ubuntu:
Confirmed
Bug description:
Have only just bought this laptop.
WORKAROUND: Touchpad worked fine in non UEFI mode.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: paul 2101 F.... pulseaudio
/dev/snd/controlC0: paul 2101 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 28 12:55:56 2014
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-stella-anaheim-precise-amd64-20130424-1
HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
InstallationDate: Installed on 2014-03-05 (175 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
MachineType: Hewlett-Packard HP 255 G1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
dmi.bios.date: 06/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG410D2QY
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G1 Notebook PC
dmi.product.version: 088E130000005910000600010
dmi.sys.vendor: Hewlett-Packard
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