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[Bug 1362584] Re: [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade from 12.04.1 LTS to 14.04.1 LTS

 

Have booted from the 14.04.1 Live DVD and examined the xorg log file.

There are no details of module "syntp" as per the above extract (found
by searching for "synaptics")

The corresponding details from the Live dvd are below.  The details from
"Ask Ubuntu" above give details of a package "Synaptiks" which no longer
exists at release 14.04.  Therefore need to remove the existing package
from my system and replace it with the relevant package for release
14.04.01.  Can someone provide the appropriate details please.  Many
thanks

[   122.618] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event6)
[   122.619] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[   122.619] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[   122.619] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
[   122.619] (II) LoadModule: "synaptics"
[   122.619] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
[   122.731] (II) Module synaptics: vendor="X.Org Foundation"
[   122.731] 	compiled for 1.15.0, module version = 1.7.4
[   122.731] 	Module class: X.Org XInput Driver
[   122.731] 	ABI class: X.Org XInput driver, version 20.0
[   122.731] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad'
[   122.731] (**) SynPS/2 Synaptics TouchPad: always reports core events
[   122.731] (**) Option "Device" "/dev/input/event6"
[   122.748] (II) synaptics: SynPS/2 Synaptics TouchPad: ignoring touch events for semi-multitouch device
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: x-axis range 1222 - 5734 (res 48)
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: y-axis range 910 - 4974 (res 95)
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: pressure range 0 - 255
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: finger width range 0 - 15
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: buttons: left right double triple
[   122.748] (--) synaptics: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
[   122.749] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[   122.749] (**) SynPS/2 Synaptics TouchPad: always reports core events
[   122.760] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input6/event6"
[   122.760] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 12)
[   122.760] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
[   122.760] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MaxSpeed is now 1.75
[   122.760] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) AccelFactor is now 0.033
[   122.761] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
[   122.761] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
[   122.761] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[   122.761] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[   122.761] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[   122.762] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1)
[   122.762] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"

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https://bugs.launchpad.net/bugs/1362584

Title:
  [HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
  from 12.04.1 LTS to 14.04.1 LTS

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Have only just bought this laptop.

  WORKAROUND:  Touchpad worked fine in non UEFI mode.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  paul       2101 F.... pulseaudio
   /dev/snd/controlC0:  paul       2101 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug 28 12:55:56 2014
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-anaheim-precise-amd64-20130424-1
  HibernationDevice: RESUME=UUID=116415ec-3f46-402a-a2a4-aebd87698d48
  InstallationDate: Installed on 2014-03-05 (175 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
  MachineType: Hewlett-Packard HP 255 G1 Notebook PC
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=f42726b4-109b-4962-ae3b-009bfb6543b0 ro i915.modeset=1 quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-16 (11 days ago)
  dmi.bios.date: 06/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 188B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 69.18
  dmi.chassis.asset.tag: 5CG410D2QY
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:svnHewlett-Packard:pnHP255G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 255 G1 Notebook PC
  dmi.product.version: 088E130000005910000600010
  dmi.sys.vendor: Hewlett-Packard

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