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[Bug 1388279] Re: suspend hangs when unloading module

 

Jürgen, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.08). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-1.08

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https://bugs.launchpad.net/bugs/1388279

Title:
  suspend hangs when unloading module

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  a few user report problems after upgrading to 14.10. After resume or supend the touchpad is dead.
  un-reloading hid_multitouch solves the issue.

  however  putting the module name into 00sleep_modules prevents sleep mode (computer hangs)
  (making a typing error like hid_modu and it works again) 

  Unfortunately I have no clue how to get more detailed information

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: pm-utils 1.4.1-15
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri Oct 31 23:32:13 2014
  PackageArchitecture: all
  SourcePackage: pm-utils
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jott       3850 F.... pulseaudio
   /dev/snd/seq:        timidity   2549 F.... timidity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=c79bd9d4-ded9-43e5-a7e9-d20c0306f05d
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 001 Device 007: ID 04ca:300b Lite-On Technology Corp. 
   Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E3-112
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=d1602f47-e8a7-4a27-8243-cdf4e5101413 ro quiet splash acpi_osi=Linux vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 07/22/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.03
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd07/22/2014:svnAcer:pnAspireE3-112:pvrV1.03:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E3-112
  dmi.product.version: V1.03
  dmi.sys.vendor: Acer

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