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Message #94299
[Bug 1388279] Re: suspend hangs when unloading module
Jürgen, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.08). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-1.08
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https://bugs.launchpad.net/bugs/1388279
Title:
suspend hangs when unloading module
Status in linux package in Ubuntu:
Incomplete
Bug description:
a few user report problems after upgrading to 14.10. After resume or supend the touchpad is dead.
un-reloading hid_multitouch solves the issue.
however putting the module name into 00sleep_modules prevents sleep mode (computer hangs)
(making a typing error like hid_modu and it works again)
Unfortunately I have no clue how to get more detailed information
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: pm-utils 1.4.1-15
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Oct 31 23:32:13 2014
PackageArchitecture: all
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jott 3850 F.... pulseaudio
/dev/snd/seq: timidity 2549 F.... timidity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=c79bd9d4-ded9-43e5-a7e9-d20c0306f05d
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 001 Device 007: ID 04ca:300b Lite-On Technology Corp.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E3-112
Package: linux (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=d1602f47-e8a7-4a27-8243-cdf4e5101413 ro quiet splash acpi_osi=Linux vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 07/22/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: R2
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd07/22/2014:svnAcer:pnAspireE3-112:pvrV1.03:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E3-112
dmi.product.version: V1.03
dmi.sys.vendor: Acer
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