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Message #94303
[Bug 1400044] Re: Acer E1-572 bluetooth not working on 14.04 kernel 3.13
PvZ, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (2.17). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Description changed:
On 14.04 with kernel 3.13 my bluetooth does not work.
- A lot of bug report reading I think my problem is similar to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296
- But every time someones asks a question they are asked to fill in a new bur report.
- Hope to get some good info about this problem and simple steps to solve this problem.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-40-generic 3.13.0-40.69
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Uname: Linux 3.13.0-40-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: zuijle 2628 F.... pulseaudio
- /dev/snd/pcmC1D0p: zuijle 2628 F...m pulseaudio
- /dev/snd/controlC0: zuijle 2628 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: zuijle 2628 F.... pulseaudio
+ /dev/snd/pcmC1D0p: zuijle 2628 F...m pulseaudio
+ /dev/snd/controlC0: zuijle 2628 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 7 10:16:15 2014
HibernationDevice: RESUME=UUID=3191ba14-d48e-42a4-a86f-7cb2ebae5569
InstallationDate: Installed on 2014-07-18 (141 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire E1-572
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=eea14111-5ac6-4bae-86a1-d7c8185b8dc6 ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-40-generic N/A
- linux-backports-modules-3.13.0-40-generic N/A
- linux-firmware 1.127.10
+ linux-restricted-modules-3.13.0-40-generic N/A
+ linux-backports-modules-3.13.0-40-generic N/A
+ linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
-
+
dmi.bios.date: 11/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/21/2013:svnAcer:pnAspireE1-572:pvrV2.13:rvnAcer:rnEA50_HW:rvrV2.13:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.13
dmi.sys.vendor: Acer
** Tags added: bios-outdated-2.17
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400044
Title:
Acer E1-572 bluetooth not working on 14.04 kernel 3.13
Status in linux package in Ubuntu:
Incomplete
Bug description:
On 14.04 with kernel 3.13 my bluetooth does not work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-40-generic 3.13.0-40.69
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Uname: Linux 3.13.0-40-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: zuijle 2628 F.... pulseaudio
/dev/snd/pcmC1D0p: zuijle 2628 F...m pulseaudio
/dev/snd/controlC0: zuijle 2628 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Dec 7 10:16:15 2014
HibernationDevice: RESUME=UUID=3191ba14-d48e-42a4-a86f-7cb2ebae5569
InstallationDate: Installed on 2014-07-18 (141 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire E1-572
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=eea14111-5ac6-4bae-86a1-d7c8185b8dc6 ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-40-generic N/A
linux-backports-modules-3.13.0-40-generic N/A
linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 11/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.13:bd11/21/2013:svnAcer:pnAspireE1-572:pvrV2.13:rvnAcer:rnEA50_HW:rvrV2.13:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-572
dmi.product.version: V2.13
dmi.sys.vendor: Acer
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References