← Back to team overview

kernel-packages team mailing list archive

[Bug 1398533] Re: [HP Stream Notebook - 11-d010nr] clickpad malfunctions after performing a click in Lubuntu 14.10

 

Amordea Whiteoak:
>"...if I use the hardware buttons to click on things, then the pointer will frequently deviate in the process of clicking, leading to undesirable results. That's not a bug, that's just poor hardware design."

This is actually not a poor hardware design, but a poor driver implementation for all clickpads as per the meta bug report:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1397924

The commands I provided to you previously WORKAROUND that problem.

Despite this, the issue you are reporting is an upstream one. Could you
please report this problem to the appropriate mailing list (linux-input,
not linux-input-devel) by following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Description changed:

- Edit (12/07): Updated bug description: clicking the hardware clickpad
- buttons causes all mouse input to malfunction.
+ After clicking once at the bottom of my clickpad on either button, if I
+ move my cursor elsewhere on the screen, and then subsequently click
+ again (with either clickpad or external mouse this time) it registers a
+ click at the location where my cursor icon was originally. I can
+ continue to move my cursor anywhere on the screen, and it still
+ registers the click in the original location.
  
- Edit: This bug is a possible duplicate of bug #1394869
- 
- So far, from what I can gather, the clickpad functions normally when
- using the touchpad portion to maneuver the onscreen pointer. However,
- the act of using one of the hardware click buttons causes it to
- malfunction.
- 
- To test, I ran:
- xinput --test 11
- and the output given shows a rapid stream of positioning data prior to the click, then no data after the click, however the mouse pointer appears to continue to move. However attempting to click on anything with the pointer after the first click of the clickpad registers as a click in the same location with either the clickpad or an external mouse until the clickpad is disabled with:
+ WORKAROUND: The following causes the clickpad to cease functioning, but allows the USB mouse to work normally:
  xinput  set-prop 11 "Device Enabled" 0
- which of course causes the clickpad to cease function, however the USB mouse then continues to work normally.
- 
- If you would like for me to perform any other tests, please let me know
- what I can try.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  amordea    1737 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  CurrentDesktop: LXDE
  Date: Tue Dec  2 15:13:05 2014
  HibernationDevice: RESUME=UUID=9d5cbd54-017f-45dc-a33f-f15e7196661a
  InstallationDate: Installed on 2014-12-02 (0 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=40a60a52-d575-4dd8-9425-7c22dbee89bd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.0D
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.02:bd09/25/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.0D:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

  After clicking once at the bottom of my clickpad on either button, if I
  move my cursor elsewhere on the screen, and then subsequently click
  again (with either clickpad or external mouse this time) it registers a
  click at the location where my cursor icon was originally. I can
  continue to move my cursor anywhere on the screen, and it still
  registers the click in the original location.
+ 
+ WORKAROUND: This problem doesn't happen if I tap the clickpad for a
+ simulated click.
  
  WORKAROUND: The following causes the clickpad to cease functioning, but allows the USB mouse to work normally:
  xinput  set-prop 11 "Device Enabled" 0
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  amordea    1737 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  CurrentDesktop: LXDE
  Date: Tue Dec  2 15:13:05 2014
  HibernationDevice: RESUME=UUID=9d5cbd54-017f-45dc-a33f-f15e7196661a
  InstallationDate: Installed on 2014-12-02 (0 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=40a60a52-d575-4dd8-9425-7c22dbee89bd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.0D
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.02:bd09/25/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.0D:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: High => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1398533

Title:
  [HP Stream Notebook - 11-d010nr] clickpad malfunctions after
  performing a click in Lubuntu 14.10

Status in linux package in Ubuntu:
  Triaged

Bug description:
  After clicking once at the bottom of my clickpad on either button, if
  I move my cursor elsewhere on the screen, and then subsequently click
  again (with either clickpad or external mouse this time) it registers
  a click at the location where my cursor icon was originally. I can
  continue to move my cursor anywhere on the screen, and it still
  registers the click in the original location.

  WORKAROUND: This problem doesn't happen if I tap the clickpad for a
  simulated click.

  WORKAROUND: The following causes the clickpad to cease functioning, but allows the USB mouse to work normally:
  xinput  set-prop 11 "Device Enabled" 0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  amordea    1737 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  CurrentDesktop: LXDE
  Date: Tue Dec  2 15:13:05 2014
  HibernationDevice: RESUME=UUID=9d5cbd54-017f-45dc-a33f-f15e7196661a
  InstallationDate: Installed on 2014-12-02 (0 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP Stream Notebook PC 11
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=40a60a52-d575-4dd8-9425-7c22dbee89bd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8023
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.0D
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.02:bd09/25/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.0D:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Stream Notebook PC 11
  dmi.product.version: Type1 - ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1398533/+subscriptions


References