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Message #94370
[Bug 1316921] Re: [Dell Inspiron 3137] Atheros Bluetooth [0cf3:0036] does not work on this system
*** This bug is a duplicate of bug 1400215 ***
https://bugs.launchpad.net/bugs/1400215
** This bug has been marked a duplicate of bug 1400215
Qualcomm and Broadcom BT devices fail to work on USB3.0 buses
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https://bugs.launchpad.net/bugs/1316921
Title:
[Dell Inspiron 3137] Atheros Bluetooth [0cf3:0036] does not work on
this system
Status in linux package in Ubuntu:
Triaged
Bug description:
CID: 201307-13940 Dell Inspiron 3137
The Bluetooth controller, Atheros AR3011 [0cf3:0036], is not working on this system.
(According to bug 1288180 and bug 1219660, this device should work in 12.04.4)
Steps:
1. Install 12.04.4 + update (3.11.0-20), boot to desktop
2. Try to pair with any device
Expected result:
* Bluetooth applet available and working normally.
Actual result:
* The Bluetooth applet is not there, just like there is no such device on this system.
* You could see this device in lsusb, but few minutes later, it will disappear.
Cause:
ath3k's firmware loading function works badly with xHCI.
Debugging information:
ubuntu@201307-13940:~$ dmesg | grep -i blue
[ 7.207764] Bluetooth: Core ver 2.16
[ 7.207792] Bluetooth: HCI device and connection manager initialized
[ 7.207802] Bluetooth: HCI socket layer initialized
[ 7.207804] Bluetooth: L2CAP socket layer initialized
[ 7.207810] Bluetooth: SCO socket layer initialized
[ 10.821070] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
[ 10.821127] Bluetooth: Loading patch file failed
[ 14.449564] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 14.449568] Bluetooth: BNEP filters: protocol multicast
[ 14.449579] Bluetooth: BNEP socket layer initialized
[ 14.539419] Bluetooth: RFCOMM TTY layer initialized
[ 14.539435] Bluetooth: RFCOMM socket layer initialized
[ 14.539437] Bluetooth: RFCOMM ver 1.11
ubuntu@201307-13940:~$ lsusb
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 002: ID 0c45:6703 Microdia
Bus 002 Device 000: ID 0cf3:0036 Atheros Communications, Inc.
Bus 002 Device 004: ID 04f3:016c Elan Microelectronics Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Some error message for usb controller / xhci_hcd after boot could be
found in dmesg report.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-20-generic 3.11.0-20.35~precise1
ProcVersionSignature: Ubuntu 3.11.0-20.35~precise1-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1721 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1721 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xf0610000 irq 62'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xf0614000 irq 61'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,10280613,00100002'
Controls : 24
Simple ctrls : 12
Date: Wed May 7 01:38:10 2014
HibernationDevice: RESUME=UUID=2f225f68-a5b9-49c3-bf87-2e9505439199
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
Lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Dell Inc. Inspiron 3137
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=b5130251-a222-431e-bc5f-1a30ce6f26a8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-20-generic N/A
linux-backports-modules-3.11.0-20-generic N/A
linux-firmware 1.79.12
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: BNE3C2
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd09/13/2013:svnDellInc.:pnInspiron3137:pvr:rvnDellInc.:rnBNE3C2:rvrX01:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 3137
dmi.sys.vendor: Dell Inc.
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