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[Bug 1400079] Re: Bluetooth not working on Asus X751LA

 

Luca Manunta, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1400079

Just to advise, the package evince is a PDF viewer, among other formats
-> https://wiki.gnome.org/Apps/Evince . Hence, it would have nothing to
do with bluetooth.

** Package changed: evince (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1400079

Title:
  Bluetooth not working on Asus X751LA

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bug is associated with launchpad's question #257206. Since the
  question did not receive any useful answer, I thought to scale up the
  issue.

  In order to be 100% sure, since I made several tests for another
  problem I have with the touchpad, I reinstalled entirely the whole
  system, so now I'm running a fresh install of Ubuntu 14.04 on the
  mentioned notebook.

  The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
  The bluetooth app is not able to activate the bluetooth.
  I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
  Hcitool seems to detect the local device:

  $ hcitool dev
  Devices:
  	hci0	54:27:1E:51:63:DE

  However it does not detect remote devices:

  $ sudo hcitool scan
  Scanning ...
  $

  (this was after I set my phone as discoverable).

  The kill list is clear:

  $  sudo rfkill list
  1: phy0: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  2: asus-wlan: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  3: asus-bluetooth: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  4: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no

  $ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  This is the version of blueman I installed, while hcitool came with
  the ubuntu install:

  $ apt-cache policy blueman
  blueman:
    Installed: 1.23-git201403102151-1ubuntu1
    Candidate: 1.23-git201403102151-1ubuntu1
    Version table:
   *** 1.23-git201403102151-1ubuntu1 0
          500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: evince 3.10.3-0ubuntu10.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec  7 14:10:43 2014
  InstallationDate: Installed on 2014-11-27 (10 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  KernLog:
   
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

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