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Message #94477
[Bug 1400079] Re: Bluetooth not working on Asus X751LA
Luca Manunta, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1400079
Just to advise, the package evince is a PDF viewer, among other formats
-> https://wiki.gnome.org/Apps/Evince . Hence, it would have nothing to
do with bluetooth.
** Package changed: evince (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1400079
Title:
Bluetooth not working on Asus X751LA
Status in linux package in Ubuntu:
Incomplete
Bug description:
This bug is associated with launchpad's question #257206. Since the
question did not receive any useful answer, I thought to scale up the
issue.
In order to be 100% sure, since I made several tests for another
problem I have with the touchpad, I reinstalled entirely the whole
system, so now I'm running a fresh install of Ubuntu 14.04 on the
mentioned notebook.
The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
The bluetooth app is not able to activate the bluetooth.
I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
Hcitool seems to detect the local device:
$ hcitool dev
Devices:
hci0 54:27:1E:51:63:DE
However it does not detect remote devices:
$ sudo hcitool scan
Scanning ...
$
(this was after I set my phone as discoverable).
The kill list is clear:
$ sudo rfkill list
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: asus-wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
3: asus-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
4: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
This is the version of blueman I installed, while hcitool came with
the ubuntu install:
$ apt-cache policy blueman
blueman:
Installed: 1.23-git201403102151-1ubuntu1
Candidate: 1.23-git201403102151-1ubuntu1
Version table:
*** 1.23-git201403102151-1ubuntu1 0
500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: evince 3.10.3-0ubuntu10.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Dec 7 14:10:43 2014
InstallationDate: Installed on 2014-11-27 (10 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
KernLog:
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)
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