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[Bug 1400463] Re: [Medion Akoya P2214T] Touchpad not properly recognized

 

Mizuti, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- Keyboard and multitouch touchpad not properly recognized
+ [Medion Akoya P2214T] Touchpad not properly recognized

** Description changed:

  The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430)
  laptop/tablet hybrid is not properly recognized. Both the touchscreen
  and the touchpad function as a regular mouse, but the touchpad shows up
- as an ITE Tech. Inc.  ITE Device(8910) pointer in xinput (see
+ as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see
  attachment). Multitouch and scrolling however, do not function, nor do
- options for this show up in  the Mouse & Touchpad options in Ubuntu
- 14.10 64-bit.
- 
- Another problem is that the keyboard does not function at all. It does
- work in the bootloader, but as soon as Ubuntu boots, the keyboard dies.
- I have managed to get it to work by increasing the value of
- HID_MAX_USAGES in /usr/src/linux/include/linux/hid.h, but this seems
- more like a workaround, rather than solving the problem itself. (source
- of the workaround: ubuntuforums.org/showthread.php?t=2247265)
- 
- I am new at this, so I apologize beforehand if I have forgotten to
- include some important information or reported it for the wrong package.
+ options for this show up in the Mouse & Touchpad options in Ubuntu 14.10
+ 64-bit.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Dec  8 20:02:14 2014
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2014-11-12 (26 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Medion Akoya P2214T
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 205
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Akoya P2214T
  dmi.board.vendor: Medion
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Medion
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
  dmi.product.name: Akoya P2214T
  dmi.product.version: 1.0
  dmi.sys.vendor: Medion
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Dec  8 18:30:57 2014
  xserver.configfile: default
  xserver.errors:
-  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
-  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
-  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
+  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
+  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
+  Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                               12637 
-  vendor                                     AUO
+  product id                               12637
+  vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1

** Package changed: xserver-xorg-input-synaptics (Ubuntu) => linux
(Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1400463

Title:
  [Medion Akoya P2214T] Touchpad not properly recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430)
  laptop/tablet hybrid is not properly recognized. Both the touchscreen
  and the touchpad function as a regular mouse, but the touchpad shows
  up as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see
  attachment). Multitouch and scrolling however, do not function, nor do
  options for this show up in the Mouse & Touchpad options in Ubuntu
  14.10 64-bit.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Dec  8 20:02:14 2014
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2014-11-12 (26 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Medion Akoya P2214T
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 205
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Akoya P2214T
  dmi.board.vendor: Medion
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Medion
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
  dmi.product.name: Akoya P2214T
  dmi.product.version: 1.0
  dmi.sys.vendor: Medion
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Dec  8 18:30:57 2014
  xserver.configfile: default
  xserver.errors:
   Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
   Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
   Error loading keymap /var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12637
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1

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