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Message #95729
Re: [Bug 1400632] Missing required logs.
Thanks
Have done. Needed to download the ap, and got the following error
Errors were encountered while processing:
> plexmediaserver-ros6
> plexmediaserver-ros6-binaries
> E: Sub-process /usr/bin/dpkg returned an error code (1)
I am now running the command and will update to confirmed.
Best
Jonners
On 9 December 2014 at 09:30, Brad Figg <brad.figg@xxxxxxxxxxxxx> wrote:
>
> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1400632
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1400632
>
> Title:
> Can not Shut Down
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I have an odd problem here with my Ubuntu installation. I have logged
> on the Forum, but getting no joy and noticed in the terminal "halt
> --help" a request to contact yourselves for bugs.
>
> I can not shut down my PC. I have tried the normal shutdown and
> restart keys. I have tried using a terminal and typing
>
> sudo shutdown now -h
>
> or
>
> sudo shutdown now -r
>
> (for reboot), plus "halt", "poweroff" and "reboot", but none work. It
> starts to shut down. Get a load of text on the screen saying it is
> shutting down and then it stops. I have to press the "hard" reset
> button on the front of the PC and then turn it off at the back before
> it reboots.
>
> Any ideas, please?
> Any cmd outputs required, please advise.
>
> It is fully up to date on software updates and running 14.10
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions
>
--
Kind regards
Jonners
** Description changed:
I have an odd problem here with my Ubuntu installation. I have logged
on the Forum, but getting no joy and noticed in the terminal "halt
--help" a request to contact yourselves for bugs.
I can not shut down my PC. I have tried the normal shutdown and restart
keys. I have tried using a terminal and typing
sudo shutdown now -h
or
sudo shutdown now -r
(for reboot), plus "halt", "poweroff" and "reboot", but none work. It
starts to shut down. Get a load of text on the screen saying it is
shutting down and then it stops. I have to press the "hard" reset button
on the front of the PC and then turn it off at the back before it
reboots.
Any ideas, please?
Any cmd outputs required, please advise.
It is fully up to date on software updates and running 14.10
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.10
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
StagingDrivers: zram
Tags: trusty staging
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4804
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: RAMPAGE IV EXTREME
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
+ IwConfig:
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: System manufacturer System Product Name
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
+ ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-32-generic N/A
+ linux-backports-modules-3.13.0-32-generic N/A
+ linux-firmware 1.127.10
+ RfKill:
+ 0: hci0: Bluetooth
+ Soft blocked: no
+ Hard blocked: no
+ StagingDrivers: zram
+ Tags: trusty staging
+ Uname: Linux 3.13.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/30/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 4804
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: RAMPAGE IV EXTREME
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632
Title:
Can not Shut Down
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have an odd problem here with my Ubuntu installation. I have logged
on the Forum, but getting no joy and noticed in the terminal "halt
--help" a request to contact yourselves for bugs.
I can not shut down my PC. I have tried the normal shutdown and
restart keys. I have tried using a terminal and typing
sudo shutdown now -h
or
sudo shutdown now -r
(for reboot), plus "halt", "poweroff" and "reboot", but none work. It
starts to shut down. Get a load of text on the screen saying it is
shutting down and then it stops. I have to press the "hard" reset
button on the front of the PC and then turn it off at the back before
it reboots.
Any ideas, please?
Any cmd outputs required, please advise.
It is fully up to date on software updates and running 14.10
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.10
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
StagingDrivers: zram
Tags: trusty staging
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4804
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: RAMPAGE IV EXTREME
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.10
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
StagingDrivers: zram
Tags: trusty staging
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4804
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: RAMPAGE IV EXTREME
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions
References
