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[Jonners59 <1400632@xxxxxxxxxxxxxxxxxx>]

apport information

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https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal "halt
  --help" a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus "halt", "poweroff" and "reboot", but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the "hard" reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.10
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.10
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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