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[Bug 1402196] Re: Behringer UMC404 USB2 audio interface disconnects when initialized

 

Kernel 3.18 fixes the bug only for playback-only or capture-only mode,
with rates up to 96kHz (the maximum) and latency down to 2ms. Duplex
modes still have a great number of xruns (every 5-10s), even with very
conservative settings (44.1kHz, 1024 frames/period, 3 periods/buffer),
and mostly the same at higher speeds. This makes the interface
impossible to use in duplex. Maybe this isn't the same bug though ?

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https://bugs.launchpad.net/bugs/1402196

Title:
  Behringer UMC404 USB2 audio interface disconnects when initialized

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  My audio interface, a Behriger UMC404, disappears from both lsusb and
  /proc/asound/cards as soon as I start jackd (JACK 2). This results in
  jackd failing because the card is missing. It reports a "protocol
  error" which I think refers to the USB link. See attached syslog
  messages. The card does not show up at all in Pulseaudio. Also, this
  card works just fine on my desktop, the bug only occurs on my laptop.

  Thanks,
  TM

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-lowlatency 3.13.0.43.50
  ProcVersionSignature: Ubuntu 3.13.0-43.72-lowlatency 3.13.11.11
  Uname: Linux 3.13.0-43-lowlatency x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tmeysson   3178 F.... pulseaudio
   /dev/snd/controlC0:  tmeysson   3178 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Dec 13 14:39:46 2014
  HibernationDevice: RESUME=UUID=be114ffc-be9c-47e3-b2b6-7f49c90f9931
  InstallationDate: Installed on 2014-12-03 (10 days ago)
  InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-lowlatency root=UUID=20e973d8-558f-476d-9979-54c79133177e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-lowlatency N/A
   linux-backports-modules-3.13.0-43-lowlatency  N/A
   linux-firmware                                1.127.10
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/03/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.21
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.55
  dmi.chassis.asset.tag: 5CG446445Q
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.21:bd09/03/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.55:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

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