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[Bug 1402329] Re: Improperly recognized usb hard drives

 

TGB1, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/us/Notebooks_Ultrabooks/X551MA/HelpDesk_Download/ an update to your BIOS is available (513). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-513

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402329/+attachment/4280658/+files/version.log

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https://bugs.launchpad.net/bugs/1402329

Title:
  Improperly recognized usb hard drives

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  original:  http://ubuntuforums.org/showthread.php?t=2256557

  Ubuntu 14.10
  udev:
    Installed: 208-8ubuntu8.1
    Candidate: 208-8ubuntu8.1

  
  ubuntu thinks several of my usb hard drives are cameras. will not mount/ no access to them

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   ed         2422 F...m pulseaudio
   /dev/snd/controlC0:  ed         2422 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Dec 13 20:30:22 2014
  HibernationDevice: RESUME=UUID=f2a15901-173a-4f65-9a46-a438036666bd
  InstallationDate: Installed on 2014-11-17 (26 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b404 Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
   Bus 001 Device 005: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X551MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=b448b7c4-7563-49fa-9ca7-89c7ac21cfa1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X551MA.502
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X551MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.502:bd03/11/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X551MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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