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Message #95866
[Bug 1402329] Re: Improperly recognized usb hard drives
TGB1, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/us/Notebooks_Ultrabooks/X551MA/HelpDesk_Download/ an update to your BIOS is available (513). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-513
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402329/+attachment/4280658/+files/version.log
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https://bugs.launchpad.net/bugs/1402329
Title:
Improperly recognized usb hard drives
Status in linux package in Ubuntu:
Incomplete
Bug description:
original: http://ubuntuforums.org/showthread.php?t=2256557
Ubuntu 14.10
udev:
Installed: 208-8ubuntu8.1
Candidate: 208-8ubuntu8.1
ubuntu thinks several of my usb hard drives are cameras. will not mount/ no access to them
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-28-generic 3.16.0-28.38
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: ed 2422 F...m pulseaudio
/dev/snd/controlC0: ed 2422 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Dec 13 20:30:22 2014
HibernationDevice: RESUME=UUID=f2a15901-173a-4f65-9a46-a438036666bd
InstallationDate: Installed on 2014-11-17 (26 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b404 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X551MA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=b448b7c4-7563-49fa-9ca7-89c7ac21cfa1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-28-generic N/A
linux-backports-modules-3.16.0-28-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551MA.502
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551MA.502:bd03/11/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References