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Message #95915
[Bug 1402331] Re: System will periodically lockup with [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle
Since I've never updated a bios before I'm in the process of reading the
links you sent. As soon as I've made the update I'll run the commands
you requested and add to the report.
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https://bugs.launchpad.net/bugs/1402331
Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... render ring idle
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have noticed the lockups periodically since 09/13/2014. I can't
remember what kernel version was in use then possibly kernel
3.13.0-35-generic or -36. It has continued periodically through
versions -39; -40 and now to -43. The last time this has happened was
today Dec 13 14:40:57 localhost kernel: [154858.820009]
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle. At times when it locks up I will have a cursor on a black
screen and will have to press the power button to restart other times
it will lockup whenever I'm in an application such as Firefox or
Evolution. At that time I can usually CTRL>ALT-F1 log in and run 'sudo
reboot' to restart the system. The release information requested is:
chris@localhost:~$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
I've also attached the version.log and lspci-vnvn.log to this report.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: chris 2445 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Dec 13 20:22:51 2014
HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
InstallationDate: Installed on 2014-10-24 (50 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0C27VV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: LE0006476
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
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References