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Message #95992
[Bug 1397553] Re: 1002:9802 The Linux kernel is no longer able to page the graphics processor, making the system to boot with a blank screen
** Description changed:
+ ******************
+ HOW TO REPRODUCE
+ ******************
+ 1. Upgrade the system.
+ 2. Install an affected graphics processor in your system.
- Updated to latest kernel: linux-image-3.16.0-26-generic
+ ********************
+ EXPECTED BEHAVIOUR
+ ********************
+ - The system to boot normally.
- Get no input from display.
+ ****************
+ REAL BEHAVIOUR
+ ****************
+ - After showing the splash screen, the monitor doesn't detect any signal and goes blank.
- Previous kernel works fine with no issues
+ ************
+ WORKAROUND
+ ************
+ 1. In the "Terminal" application, enter the following line: sudo cp /etc/default/grub /etc/default/grub.bak && sudo gedit /etc/default/grub
+ 2. In the text editor window that will open, change <GRUB_DEFAULT=0> to
+ <GRUB_DEFAULT="Advanced options for Ubuntu>Ubuntu, with Linux
+ 3.16.0-25-generic">. Save the file, and close the window.
+
+ 3. In the Terminal, enter <sudo update-grub>.
+
+ *******************
+ TECHNICAL DETAILS
+ *******************
ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-26-generic 3.16.0-26.34
ProcVersionSignature: Ubuntu 3.16.0-26.34-generic 3.16.7-ckt1
Uname: Linux 3.16.0-26-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: bill 12160 F.... pulseaudio
- /dev/snd/controlC0: bill 12160 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: bill 12160 F.... pulseaudio
+ /dev/snd/controlC0: bill 12160 F.... pulseaudio
Date: Thu Nov 27 13:56:47 2014
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:location location kfree+0x56/0x150
Failure: oops
HibernationDevice: RESUME=UUID=d06d77c1-468d-41ec-8365-bdbd9dd870ed
InstallationDate: Installed on 2014-09-21 (66 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140921)
MachineType: MotherBoard By ZOTAC MotherBoard Fusion350-B-B/E/J/U
ProcFB:
-
+
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-26-generic root=UUID=ca668714-f82b-4132-afea-4ae2931e8f56 ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: yes
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: yes
+ Hard blocked: no
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at ffffec2000000900
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: NA
dmi.board.name: Fusion350-B-B/E/J/U
dmi.board.vendor: ZOTAC
dmi.board.version: 01
dmi.chassis.asset.tag: NA
dmi.chassis.type: 3
dmi.chassis.vendor: NA
dmi.chassis.version: NA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd11/14/2011:svnMotherBoardByZOTAC:pnMotherBoardFusion350-B-B/E/J/U:pvrMotherBoard01:rvnZOTAC:rnFusion350-B-B/E/J/U:rvr01:cvnNA:ct3:cvrNA:
dmi.product.name: MotherBoard Fusion350-B-B/E/J/U
dmi.product.version: MotherBoard 01
dmi.sys.vendor: MotherBoard By ZOTAC
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1397553
Title:
1002:9802 The Linux kernel is no longer able to page the graphics
processor, making the system to boot with a blank screen
Status in linux package in Ubuntu:
Triaged
Status in linux source package in Utopic:
Triaged
Bug description:
******************
HOW TO REPRODUCE
******************
1. Upgrade the system.
2. Install an affected graphics processor in your system.
********************
EXPECTED BEHAVIOUR
********************
- The system to boot normally.
****************
REAL BEHAVIOUR
****************
- After showing the splash screen, the monitor doesn't detect any signal and goes blank.
************
WORKAROUND
************
1. In the "Terminal" application, enter the following line: sudo cp /etc/default/grub /etc/default/grub.bak && sudo gedit /etc/default/grub
2. In the text editor window that will open, change <GRUB_DEFAULT=0>
to <GRUB_DEFAULT="Advanced options for Ubuntu>Ubuntu, with Linux
3.16.0-25-generic">. Save the file, and close the window.
3. In the Terminal, enter <sudo update-grub>.
*******************
TECHNICAL DETAILS
*******************
ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-26-generic 3.16.0-26.34
ProcVersionSignature: Ubuntu 3.16.0-26.34-generic 3.16.7-ckt1
Uname: Linux 3.16.0-26-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: bill 12160 F.... pulseaudio
/dev/snd/controlC0: bill 12160 F.... pulseaudio
Date: Thu Nov 27 13:56:47 2014
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:location location kfree+0x56/0x150
Failure: oops
HibernationDevice: RESUME=UUID=d06d77c1-468d-41ec-8365-bdbd9dd870ed
InstallationDate: Installed on 2014-09-21 (66 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140921)
MachineType: MotherBoard By ZOTAC MotherBoard Fusion350-B-B/E/J/U
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-26-generic root=UUID=ca668714-f82b-4132-afea-4ae2931e8f56 ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at ffffec2000000900
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: NA
dmi.board.name: Fusion350-B-B/E/J/U
dmi.board.vendor: ZOTAC
dmi.board.version: 01
dmi.chassis.asset.tag: NA
dmi.chassis.type: 3
dmi.chassis.vendor: NA
dmi.chassis.version: NA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd11/14/2011:svnMotherBoardByZOTAC:pnMotherBoardFusion350-B-B/E/J/U:pvrMotherBoard01:rvnZOTAC:rnFusion350-B-B/E/J/U:rvr01:cvnNA:ct3:cvrNA:
dmi.product.name: MotherBoard Fusion350-B-B/E/J/U
dmi.product.version: MotherBoard 01
dmi.sys.vendor: MotherBoard By ZOTAC
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