← Back to team overview

kernel-packages team mailing list archive

[Bug 1402393] Re: Touchpad elantech on Fujitsu E554 doesn't work at all

 

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

** Tags added: kernel-bug-exists-upstream

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1402393

Title:
  Touchpad elantech on Fujitsu E554 doesn't work at all

Status in linux package in Ubuntu:
  Triaged

Bug description:
  The touchpad on my brand new Fujitsu E554 doesn't work. Nothing work.

  xinput list report (partial output only).

  Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ USB Optical Mouse                       	id=12	[slave  pointer  (2)]
  ⎜   ↳ ETPS/2 Elantech Touchpad                	id=14	[slave  pointer  (2)]

  The "pointer" is the trackpoint (which doesn't work either)
  Usb optical mouse is the mouse i added as a replacement
  ETPS/2 Elantech Touchpad is the non working touchpad.

  In dmesg i get

  [  347.473934] psmouse serio2: Touchpad at isa0060/serio2/input0 lost sync at byte 6
  [  347.473942] psmouse serio2: issuing reconnect request

  This is ubuntu 3.16.0-28 generic (utopic) on AMD 64.

  I have tried with 3.17, same result.

  I have tried to install 3.18rc2 but my laptop won't boot. I will try
  from source.

  The touchpad is working correctly under Windows 7. I have flashed the
  bios.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.37
  ProcVersionSignature: Ubuntu 3.16.0-28.37-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vincent    2244 F.... pulseaudio
   /dev/snd/controlC0:  vincent    2244 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Dec 14 15:00:22 2014
  HibernationDevice: RESUME=UUID=fdb3c54c-48f0-4668-a826-b4ae39dd359a
  InstallationDate: Installed on 2014-12-14 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: FUJITSU LIFEBOOK E554
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=f9bbd277-cae6-45f3-971f-fb96ea58fd71 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/17/2014
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.05
  dmi.board.name: FJNB281
  dmi.board.vendor: FUJITSU
  dmi.board.version: E2
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.chassis.version: LIFEBOOK E554
  dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.05:bd11/17/2014:svnFUJITSU:pnLIFEBOOKE554:pvr10601583232:rvnFUJITSU:rnFJNB281:rvrE2:cvnFUJITSU:ct10:cvrLIFEBOOKE554:
  dmi.product.name: LIFEBOOK E554
  dmi.product.version: 10601583232
  dmi.sys.vendor: FUJITSU

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402393/+subscriptions


References