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[Phillip Susi <psusi@xxxxxxxxxx>]

** Changed in: libatasmart (Ubuntu)
       Status: Incomplete => Fix Committed

** Changed in: libatasmart (Ubuntu)
       Status: Fix Committed => Fix Released

** Changed in: udisks2 (Ubuntu)
       Status: Incomplete => Fix Released

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https://bugs.launchpad.net/bugs/1161985

Title:
  Error sending ATA command IDENTIFY DEVICE

Status in ATA S.M.A.R.T. Disk Health Monitoring Library:
  Confirmed
Status in libatasmart package in Ubuntu:
  Fix Released
Status in udisks2 package in Ubuntu:
  Fix Released

Bug description:
  I'm not able to mount my external HDD using Xubuntu 13.04 (udisks2),
  not even while booting into a live medium. However, Windows 7 and
  Ubuntu 12.04.2 (udisks) are able to mount the device without problem.

  Syslog is showing following entries:
  Mar 29 19:19:41 local kernel: [   46.012101] usb 2-2: new high-speed USB device number 5 using ehci-pci
  Mar 29 19:19:41 local kernel: [   46.145401] usb 2-2: New USB device found, idVendor=14cd, idProduct=6116
  Mar 29 19:19:41 local kernel: [   46.145409] usb 2-2: New USB device strings: Mfr=1, Product=3, SerialNumber=2
  Mar 29 19:19:41 local kernel: [   46.145412] usb 2-2: Product: USB 2.0  SATA BRIDGE   
  Mar 29 19:19:41 local kernel: [   46.145416] usb 2-2: Manufacturer: Super Top   
  Mar 29 19:19:41 local kernel: [   46.145419] usb 2-2: SerialNumber: M6116018VE15
  Mar 29 19:19:41 local kernel: [   46.153488] Initializing USB Mass Storage driver...
  Mar 29 19:19:41 local kernel: [   46.153614] usbcore: registered new interface driver usb-storage
  Mar 29 19:19:41 local kernel: [   46.153617] USB Mass Storage support registered.
  Mar 29 19:19:41 local kernel: [   46.157283] scsi6 : usb-storage 2-2:1.0
  Mar 29 19:19:41 local kernel: [   46.157457] usbcore: registered new interface driver ums-cypress
  Mar 29 19:19:42 local kernel: [   47.156812] scsi 6:0:0:0: Direct-Access     WDC WD32 00BEVT-22ZCT0         PQ: 0 ANSI: 0
  Mar 29 19:19:42 local kernel: [   47.157700] sd 6:0:0:0: Attached scsi generic sg2 type 0
  Mar 29 19:19:42 local kernel: [   47.159898] sd 6:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB)
  Mar 29 19:19:42 local kernel: [   47.160903] sd 6:0:0:0: [sdb] Write Protect is off
  Mar 29 19:19:42 local kernel: [   47.160909] sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00
  Mar 29 19:19:42 local kernel: [   47.161741] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.161748] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.165016] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.165023] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.206914]  sdb: sdb1 sdb2
  Mar 29 19:19:42 local kernel: [   47.209109] sd 6:0:0:0: [sdb] No Caching mode page present
  Mar 29 19:19:42 local kernel: [   47.209115] sd 6:0:0:0: [sdb] Assuming drive cache: write through
  Mar 29 19:19:42 local kernel: [   47.209120] sd 6:0:0:0: [sdb] Attached SCSI disk
  Mar 29 19:19:50 local kernel: [   54.928067] usb 2-2: reset high-speed USB device number 5 using ehci-pci
  Mar 29 19:19:50 local udisksd[1881]: Error probing device: Error sending ATA command IDENTIFY DEVICE to /dev/sdb: Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)

  thad@local:~$ apt-cache policy udisks2
  udisks2:
    Installed: 2.1.0-2
    Candidate: 2.1.0-2
    Version table:
   *** 2.1.0-2 0
          500 http://archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
          100 /var/lib/dpkg/status

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