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[Bug 1401226] Re: 1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource usage

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Fri, 19 Dec 2014 14:19:23 -0000
Reply-to: Bug 1401226 <1401226@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  1) lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  
  2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
  UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  
  3) What is expected to happen is when one watches pepper flash content
  via chromium, it does not hard lock the computer.
  
  4) What happens is it does as per attached kern.log. This typically
  happens every 2-3 days.
  
- I just updated the BIOS. If it continues, I'll do a mainline test next:
+ I've updated the BIOS in response to this issue.
  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  8CCN34WW(V3.04)
  10/14/2014
+ 
+ This would appear not to be a radeon firmware issue:
+ md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
+ 3d2c150b3626419131bbc9a5864c7f1d  /lib/firmware/radeon/PITCAIRN_rlc.bin
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Dec 10 12:54:15 2014
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  moniker    2402 F.... pulseaudio
   /dev/snd/controlC0:  moniker    2402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20319
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CCN29WW(V2.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo IdeaPad S415 Touch
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad S415 Touch
  dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
  dmi.product.name: 20319
  dmi.product.version: Lenovo IdeaPad S415 Touch
  dmi.sys.vendor: LENOVO

-- 
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https://bugs.launchpad.net/bugs/1401226

Title:
  1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource
  usage

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  1) lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
  UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  3) What is expected to happen is when one watches pepper flash content
  via chromium, it does not hard lock the computer.

  4) What happens is it does as per attached kern.log. This typically
  happens every 2-3 days.

  I've updated the BIOS in response to this issue.
  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  8CCN34WW(V3.04)
  10/14/2014

  This would appear not to be a radeon firmware issue:
  md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
  3d2c150b3626419131bbc9a5864c7f1d  /lib/firmware/radeon/PITCAIRN_rlc.bin

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Dec 10 12:54:15 2014
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  moniker    2402 F.... pulseaudio
   /dev/snd/controlC0:  moniker    2402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20319
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CCN29WW(V2.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo IdeaPad S415 Touch
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad S415 Touch
  dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
  dmi.product.name: 20319
  dmi.product.version: Lenovo IdeaPad S415 Touch
  dmi.sys.vendor: LENOVO

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References

[Bug 1401226] [NEW] 1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks watching pepper flash content via chromium
From: Christopher M. Penalver, 2014-12-10