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[Bug 1404589] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1404589

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1404589

Title:
  [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at
  all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  New Toshiba P50-B, but no sound. "ubuntu-bug -s audio" said that
  PulseAudio was not configured to use the card I want output from
  (Built-In Audio - HDA Intel HDMI, but pavucontrol hasn't helped anyway
  (in pavucontrol, under Configuration tab, all options under Built-In
  Audio claim that they are unplugged [ 3 options say "Digital Stereo
  (HDMI) Output (unplugged)", 3 more options say "Digital Surround 5.1
  (HDMI) output (unplugged)" and an "Off" option]).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   taser      2786 F...m pulseaudio
   /dev/snd/controlC1:  taser      2786 F.... pulseaudio
   /dev/snd/pcmC0D3p:   taser      2786 F...m pulseaudio
   /dev/snd/controlC0:  taser      2786 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Sat Dec 20 20:51:49 2014
  InstallationDate: Installed on 2014-12-18 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   taser      2786 F...m pulseaudio
   /dev/snd/controlC1:  taser      2786 F.... pulseaudio
   /dev/snd/pcmC0D3p:   taser      2786 F...m pulseaudio
   /dev/snd/controlC0:  taser      2786 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.30
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite P50-B
  dmi.product.version: PSPNUU-01P02Q
  dmi.sys.vendor: TOSHIBA

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