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Message #96808
[Bug 1404589] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1404589
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1404589
Title:
[Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at
all
Status in linux package in Ubuntu:
Incomplete
Bug description:
New Toshiba P50-B, but no sound. "ubuntu-bug -s audio" said that
PulseAudio was not configured to use the card I want output from
(Built-In Audio - HDA Intel HDMI, but pavucontrol hasn't helped anyway
(in pavucontrol, under Configuration tab, all options under Built-In
Audio claim that they are unplugged [ 3 options say "Digital Stereo
(HDMI) Output (unplugged)", 3 more options say "Digital Surround 5.1
(HDMI) output (unplugged)" and an "Off" option]).
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio
/dev/snd/controlC1: taser 2786 F.... pulseaudio
/dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio
/dev/snd/controlC0: taser 2786 F.... pulseaudio
CurrentDesktop: X-Cinnamon
Date: Sat Dec 20 20:51:49 2014
InstallationDate: Installed on 2014-12-18 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio
/dev/snd/controlC1: taser 2786 F.... pulseaudio
/dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio
/dev/snd/controlC0: taser 2786 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG20SQ
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite P50-B
dmi.product.version: PSPNUU-01P02Q
dmi.sys.vendor: TOSHIBA
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