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Message #96830
[Bug 1404589] IwConfig.txt
apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1404589/+attachment/4285219/+files/IwConfig.txt
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https://bugs.launchpad.net/bugs/1404589
Title:
[Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at
all
Status in linux package in Ubuntu:
Confirmed
Bug description:
New Toshiba P50-B, but no sound. "ubuntu-bug -s audio" said that
PulseAudio was not configured to use the card I want output from
(Built-In Audio - HDA Intel HDMI, but pavucontrol hasn't helped anyway
(in pavucontrol, under Configuration tab, all options under Built-In
Audio claim that they are unplugged [ 3 options say "Digital Stereo
(HDMI) Output (unplugged)", 3 more options say "Digital Surround 5.1
(HDMI) output (unplugged)" and an "Off" option]).
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio
/dev/snd/controlC1: taser 2786 F.... pulseaudio
/dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio
/dev/snd/controlC0: taser 2786 F.... pulseaudio
CurrentDesktop: X-Cinnamon
Date: Sat Dec 20 20:51:49 2014
InstallationDate: Installed on 2014-12-18 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: taser 2786 F...m pulseaudio
/dev/snd/controlC1: taser 2786 F.... pulseaudio
/dev/snd/pcmC0D3p: taser 2786 F...m pulseaudio
/dev/snd/controlC0: taser 2786 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG20SQ
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite P50-B
dmi.product.version: PSPNUU-01P02Q
dmi.sys.vendor: TOSHIBA
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: taser 2935 F...m pulseaudio
/dev/snd/controlC0: taser 2935 F.... pulseaudio
/dev/snd/controlC1: taser 2935 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=1699f9db-fe96-4e53-893a-49a8bd957d5c
InstallationDate: Installed on 2014-12-18 (3 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: TOSHIBA Satellite P50-B
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=36624408-b7e6-4c9b-8f4a-09fabe5f2d56 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.16.0-29-generic N/A
linux-backports-modules-3.16.0-29-generic N/A
linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 08/14/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG20SQ
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite P50-B
dmi.product.version: PSPNUU-01P02Q
dmi.sys.vendor: TOSHIBA
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: taser 2935 F...m pulseaudio
/dev/snd/controlC0: taser 2935 F.... pulseaudio
/dev/snd/controlC1: taser 2935 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=1699f9db-fe96-4e53-893a-49a8bd957d5c
InstallationDate: Installed on 2014-12-18 (3 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: TOSHIBA Satellite P50-B
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=36624408-b7e6-4c9b-8f4a-09fabe5f2d56 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.16.0-29-generic N/A
linux-backports-modules-3.16.0-29-generic N/A
linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 08/14/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG20SQ
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite P50-B
dmi.product.version: PSPNUU-01P02Q
dmi.sys.vendor: TOSHIBA
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