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Message #96941
[Bug 1404826] Re: Reproducible GPU hang on loading a page in Firefox
apport information
** Tags added: apport-collected
** Description changed:
Screen blanks out when trying to view a page in Firefox. Happened
randomly a few minutes ago and I can recreate it just by opening firefox
again. Nothing wakes the screen (laptop and external) and I have to hard
reset every time.
ProblemType: Bug
DistroRelease: elementary OS 0.3
Package: elementary-desktop 1.352+396~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
CrashDB: elementary_meta
CurrentDesktop: Pantheon
Date: Mon Dec 22 19:34:55 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-12-21 (0 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
SourcePackage: elementary-meta
SuspiciousXErrors:
ThirdParty: True
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: i386
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: user 1645 F.... pulseaudio
+ CurrentDesktop: Pantheon
+ DistroRelease: elementary OS 0.3
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2014-12-21 (1 days ago)
+ InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
+ MachineType: Acer TravelMate 6592
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=193b33ab-12d6-4c76-8360-9ba7b8572096 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-43-generic N/A
+ linux-backports-modules-3.13.0-43-generic N/A
+ linux-firmware 1.127.10
+ Tags: freya
+ Uname: Linux 3.13.0-43-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/19/07
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.36
+ dmi.board.name: TravelMate 6592
+ dmi.board.vendor: Acer
+ dmi.board.version: Not Applicable
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAcer:bvrV1.36:bd10/19/07:svnAcer:pnTravelMate6592:pvrPSMBOU-1234567:rvnAcer:rnTravelMate6592:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
+ dmi.product.name: TravelMate 6592
+ dmi.product.version: PSMBOU-1234567
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1404826/+attachment/4285868/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1404826
Title:
Reproducible Intel GPU hang on loading page in Firefox
Status in elementary OS:
New
Status in libdrm package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
Screen blanks out when trying to view a page in Firefox. Happened
randomly a few minutes ago and I can recreate it just by opening
firefox again. Nothing wakes the screen (laptop and external) and I
have to hard reset every time.
ProblemType: Bug
DistroRelease: elementary OS 0.3
Package: elementary-desktop 1.352+396~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
CrashDB: elementary_meta
CurrentDesktop: Pantheon
Date: Mon Dec 22 19:34:55 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-12-21 (0 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
SourcePackage: elementary-meta
SuspiciousXErrors:
ThirdParty: True
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1645 F.... pulseaudio
CurrentDesktop: Pantheon
DistroRelease: elementary OS 0.3
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-12-21 (1 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
MachineType: Acer TravelMate 6592
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=193b33ab-12d6-4c76-8360-9ba7b8572096 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
Tags: freya
Uname: Linux 3.13.0-43-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/19/07
dmi.bios.vendor: Acer
dmi.bios.version: V1.36
dmi.board.name: TravelMate 6592
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV1.36:bd10/19/07:svnAcer:pnTravelMate6592:pvrPSMBOU-1234567:rvnAcer:rnTravelMate6592:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
dmi.product.name: TravelMate 6592
dmi.product.version: PSMBOU-1234567
dmi.sys.vendor: Acer
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