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[Bug 1404826] Re: Reproducible GPU hang on loading a page in Firefox

 

apport information

** Tags added: apport-collected

** Description changed:

  Screen blanks out when trying to view a page in Firefox. Happened
  randomly a few minutes ago and I can recreate it just by opening firefox
  again. Nothing wakes the screen (laptop and external) and I have to hard
  reset every time.
  
  ProblemType: Bug
  DistroRelease: elementary OS 0.3
  Package: elementary-desktop 1.352+396~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  CrashDB: elementary_meta
  CurrentDesktop: Pantheon
  Date: Mon Dec 22 19:34:55 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-21 (0 days ago)
  InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: elementary-meta
  SuspiciousXErrors:
   
  ThirdParty: True
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  user       1645 F.... pulseaudio
+ CurrentDesktop: Pantheon
+ DistroRelease: elementary OS 0.3
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2014-12-21 (1 days ago)
+ InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
+ MachineType: Acer TravelMate 6592
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=193b33ab-12d6-4c76-8360-9ba7b8572096 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-43-generic N/A
+  linux-backports-modules-3.13.0-43-generic  N/A
+  linux-firmware                             1.127.10
+ Tags:  freya
+ Uname: Linux 3.13.0-43-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/19/07
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.36
+ dmi.board.name: TravelMate 6592
+ dmi.board.vendor: Acer
+ dmi.board.version: Not Applicable
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAcer:bvrV1.36:bd10/19/07:svnAcer:pnTravelMate6592:pvrPSMBOU-1234567:rvnAcer:rnTravelMate6592:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
+ dmi.product.name: TravelMate 6592
+ dmi.product.version: PSMBOU-1234567
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1404826/+attachment/4285868/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1404826

Title:
  Reproducible Intel GPU hang on loading page in Firefox

Status in elementary OS:
  New
Status in libdrm package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Screen blanks out when trying to view a page in Firefox. Happened
  randomly a few minutes ago and I can recreate it just by opening
  firefox again. Nothing wakes the screen (laptop and external) and I
  have to hard reset every time.

  ProblemType: Bug
  DistroRelease: elementary OS 0.3
  Package: elementary-desktop 1.352+396~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  CrashDB: elementary_meta
  CurrentDesktop: Pantheon
  Date: Mon Dec 22 19:34:55 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-21 (0 days ago)
  InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: elementary-meta
  SuspiciousXErrors:
   
  ThirdParty: True
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       1645 F.... pulseaudio
  CurrentDesktop: Pantheon
  DistroRelease: elementary OS 0.3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-21 (1 days ago)
  InstallationMedia: elementary OS 0.3 "Freya" - Daily i386 (20140810)
  MachineType: Acer TravelMate 6592
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=193b33ab-12d6-4c76-8360-9ba7b8572096 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  Tags:  freya
  Uname: Linux 3.13.0-43-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/19/07
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.36
  dmi.board.name: TravelMate 6592
  dmi.board.vendor: Acer
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV1.36:bd10/19/07:svnAcer:pnTravelMate6592:pvrPSMBOU-1234567:rvnAcer:rnTravelMate6592:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
  dmi.product.name: TravelMate 6592
  dmi.product.version: PSMBOU-1234567
  dmi.sys.vendor: Acer

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