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Message #96966
[Bug 1404853] Re: [Ubuntu 14.04.1 LTS] Asus X550C using mousepad makes Ubuntu freeze
apport information
** Tags added: apport-collected trusty
** Description changed:
Hello,
I originally thought to be affected by bug #1314198:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1314198 .
But mine is different. My mousepad gets recognized fine and works without problems. However if I keep on using it consistently ubuntu freezes after approximately 5 minutes of usage. The mouse doesn't move anymore, connecting an external mouse makes the pointer not move either.
Oddly enough this doesn' t happen when using an external mouse from the start. Also this seems to be a ubuntu related issue, as using it in crunchbang/debian doesn't cause any problems.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: moritz 1594 F.... pulseaudio
+ CurrentDesktop: LXDE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=c4db95ae-d5f1-4c59-9499-5ce411173918
+ InstallationDate: Installed on 2014-07-17 (157 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: ASUSTeK COMPUTER INC. X550CC
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=2cdf6c0e-cad8-486a-ae0c-038ad2fc8cc9 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-43-generic N/A
+ linux-backports-modules-3.13.0-43-generic N/A
+ linux-firmware 1.127.10
+ Tags: trusty
+ Uname: Linux 3.13.0-43-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 02/24/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X550CC.222
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X550CC
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.222:bd02/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X550CC
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1404853/+attachment/4285894/+files/AlsaInfo.txt
--
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1404853
Title:
[Ubuntu 14.04.1 LTS] Asus X550C using mousepad makes Ubuntu freeze
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
I originally thought to be affected by bug #1314198:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1314198 .
But mine is different. My mousepad gets recognized fine and works without problems. However if I keep on using it consistently ubuntu freezes after approximately 5 minutes of usage. The mouse doesn't move anymore, connecting an external mouse makes the pointer not move either.
Oddly enough this doesn' t happen when using an external mouse from the start. Also this seems to be a ubuntu related issue, as using it in crunchbang/debian doesn't cause any problems.
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moritz 1594 F.... pulseaudio
CurrentDesktop: LXDE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c4db95ae-d5f1-4c59-9499-5ce411173918
InstallationDate: Installed on 2014-07-17 (157 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550CC
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=2cdf6c0e-cad8-486a-ae0c-038ad2fc8cc9 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
Tags: trusty
Uname: Linux 3.13.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550CC.222
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550CC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.222:bd02/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550CC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References