← Back to team overview

kernel-packages team mailing list archive

[Bug 1405489] Re: [HP ZBook 15 Mobile Workstation] Ubuntu 14.10 random freeze and lock up with NVIDIA

 

Anonymous Linux User, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428369&swLangOid=8&swEnvOid=4060 an update to your computer's buggy and outdated BIOS is available (1.30). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-1.30

** Description changed:

- As per Comment #31 on
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1310762/comments/31
- 
- creating bug via "ubuntu-bug linux". This issue is a duplicate of
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1310762?comments=all
- but with Ubuntu 14.10 instead of 14.04
- 
- $ cat /proc/version_signature 
- Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
+ Ubuntu 14.10 has random freezes and lock ups.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  afan       9511 F.... pulseaudio
-  /dev/snd/controlC0:  afan       9511 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  afan       9511 F.... pulseaudio
+  /dev/snd/controlC0:  afan       9511 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Wed Dec 24 16:49:50 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-23 (1 days ago)
  InstallationMedia: Kubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP ZBook 15
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=31ffafeb-d84a-4173-81a4-99a3bde628f3 ro quiet splash rcutree.rcu_idle_gp_delay=1
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-28-generic N/A
-  linux-backports-modules-3.16.0-28-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L70 Ver. 01.21
  dmi.board.name: 1909
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 94.53
  dmi.chassis.asset.tag: USH446L1YV
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.21:bd08/13/2014:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10203:rvnHewlett-Packard:rn1909:rvrKBCVersion94.53:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15
  dmi.product.version: A3009DD10203
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1405489

Title:
   [HP ZBook 15 Mobile Workstation] Ubuntu 14.10 random freeze and lock
  up with NVIDIA

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.10 has random freezes and lock ups.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  afan       9511 F.... pulseaudio
   /dev/snd/controlC0:  afan       9511 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Wed Dec 24 16:49:50 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-23 (1 days ago)
  InstallationMedia: Kubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP ZBook 15
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=31ffafeb-d84a-4173-81a4-99a3bde628f3 ro quiet splash rcutree.rcu_idle_gp_delay=1
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L70 Ver. 01.21
  dmi.board.name: 1909
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 94.53
  dmi.chassis.asset.tag: USH446L1YV
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.21:bd08/13/2014:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10203:rvnHewlett-Packard:rn1909:rvrKBCVersion94.53:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15
  dmi.product.version: A3009DD10203
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405489/+subscriptions


References