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[Bug 1400632] Re: Can not Shut Down

 

Jonners59, happy holidays. Could you please test the latest upstream
kernel available from the very top line at the top of the page (the
release names are irrelevant for testing, and please do not test the
daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ?
It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

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https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal "halt
  --help" a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus "halt", "poweroff" and "reboot", but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the "hard" reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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References