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[Bug 1405907] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1405907

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1405907

Title:
  Z97 requires xHCI for USB2: IR remote unusable

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.10, kernel 3.17.0

  I have an HP MCE IR remote receiver that will not work on my ASRock
  Z97 based system, whether plugged into USB2 or USB3 ports. It is known
  that this device did not work in USB3 ports, but with the Z97 it will
  not work on either. The symptom is that when you use ir-keytable -t to
  display the scan codes for keys pressed, you will get inconsistent
  codes for the same key.

  The problem seems to be that Z97 requires xHCI:

  Due to the design of the Intel 9 series chipset, all USB devices connected to the
  USB 2.0 and USB 3.0 ports are controlled by the xHCI controller. Some legacy USB
  devices must update their firmware for better compatibility.

  From kern.log:

  Dec 14 22:17:10 smeagol kernel: [    1.319467] usb 3-9: new full-speed USB device number 2 using xhci_hcd
  Dec 14 22:17:10 smeagol kernel: [    1.348617] random: nonblocking pool is initialized
  Dec 14 22:17:10 smeagol kernel: [    1.443369] tsc: Refined TSC clocksource calibration: 3491.913 MHz
  Dec 14 22:17:10 smeagol kernel: [    1.449102] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x1 has an invalid bInterval 0, changing to 32
  Dec 14 22:17:10 smeagol kernel: [    1.449114] usb 3-9: config 1 interface 0 altsetting 0 endpoint 0x81 has an invalid bInterval 0, changing to 32
  Dec 14 22:17:10 smeagol kernel: [    1.450738] usb 3-9: New USB device found, idVendor=1784, idProduct=0006
  Dec 14 22:17:10 smeagol kernel: [    1.450749] usb 3-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 14 22:17:10 smeagol kernel: [    1.450750] usb 3-9: Manufacturer: TopSeed Technology Corp.
  Dec 14 22:17:10 smeagol kernel: [    1.450751] usb 3-9: SerialNumber: TS004Rop

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