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[Bug 1404589] Re: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

 

Antonio Rodriguez, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1404589

Title:
  [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at
  all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  New Toshiba P50-B, but no sound. "ubuntu-bug -s audio" said that
  PulseAudio was not configured to use the card I want output from
  (Built-In Audio - HDA Intel HDMI, but pavucontrol hasn't helped anyway
  (in pavucontrol, under Configuration tab, all options under Built-In
  Audio claim that they are unplugged [ 3 options say "Digital Stereo
  (HDMI) Output (unplugged)", 3 more options say "Digital Surround 5.1
  (HDMI) output (unplugged)" and an "Off" option]).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   taser      2786 F...m pulseaudio
   /dev/snd/controlC1:  taser      2786 F.... pulseaudio
   /dev/snd/pcmC0D3p:   taser      2786 F...m pulseaudio
   /dev/snd/controlC0:  taser      2786 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Sat Dec 20 20:51:49 2014
  InstallationDate: Installed on 2014-12-18 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   taser      2786 F...m pulseaudio
   /dev/snd/controlC1:  taser      2786 F.... pulseaudio
   /dev/snd/pcmC0D3p:   taser      2786 F...m pulseaudio
   /dev/snd/controlC0:  taser      2786 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Satellite P50-B, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.30
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite P50-B
  dmi.product.version: PSPNUU-01P02Q
  dmi.sys.vendor: TOSHIBA
  ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D3p:   taser      2935 F...m pulseaudio
   /dev/snd/controlC0:  taser      2935 F.... pulseaudio
   /dev/snd/controlC1:  taser      2935 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=1699f9db-fe96-4e53-893a-49a8bd957d5c
  InstallationDate: Installed on 2014-12-18 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: TOSHIBA Satellite P50-B
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=36624408-b7e6-4c9b-8f4a-09fabe5f2d56 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.138.1
  Tags:  utopic
  Uname: Linux 3.16.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev pulse pulse-access sambashare sudo video
  _MarkForUpload: True
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.30
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd08/14/2014:svnTOSHIBA:pnSatelliteP50-B:pvrPSPNUU-01P02Q:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite P50-B
  dmi.product.version: PSPNUU-01P02Q
  dmi.sys.vendor: TOSHIBA

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