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Message #97292
[Bug 1401226] Re: 1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource usage
** Description changed:
1) lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
3) What is expected to happen is when one watches pepper-flash or html5
- video content via chromium, it does not hard lock the computer.
+ video content via Chromium, it does not crash, causing a cascade of
+ issues, including the computer hard locking.
4) What happens is it does as per attached kern.log. This typically
happens every 2-3 days. As well, it is correlated to having virtualbox
- installed.
+ installed. However, this is also reproducible without virtualbox
+ installed, or using Chromium.
I've updated the BIOS in response to this issue, but it still continues:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
8CCN34WW(V3.04)
10/14/2014
This would appear not to be a radeon firmware issue:
md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
3d2c150b3626419131bbc9a5864c7f1d /lib/firmware/radeon/PITCAIRN_rlc.bin
Hence, as there are no extra packages available for the Ubuntu provided
mainline kernels, I won't be able to test to this issue with the
mainline kernel in the exact environment this problem is reproducible
in. I've uninstalled virtualbox, and tested this with 3.18.1 for 3 days
and have had no crash so far. However, the meaning of this result is
inconclusive at best.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Dec 10 12:54:15 2014
InstallationDate: Installed on 2014-06-21 (171 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: moniker 2402 F.... pulseaudio
/dev/snd/controlC0: moniker 2402 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
InstallationDate: Installed on 2014-06-21 (171 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20319
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-25-generic N/A
linux-backports-modules-3.16.0-25-generic N/A
linux-firmware 1.127.10
Tags: trusty
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/14/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8CCN29WW(V2.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo IdeaPad S415 Touch
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S415 Touch
dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
dmi.product.name: 20319
dmi.product.version: Lenovo IdeaPad S415 Touch
dmi.sys.vendor: LENOVO
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1401226
Title:
1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource
usage
Status in linux package in Ubuntu:
Triaged
Bug description:
1) lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
3) What is expected to happen is when one watches pepper-flash or
html5 video content via Chromium, it does not crash, causing a cascade
of issues, including the computer hard locking.
4) What happens is it does as per attached kern.log. This typically
happens every 2-3 days. As well, it is correlated to having virtualbox
installed. However, this is also reproducible without virtualbox
installed, or using Chromium.
I've updated the BIOS in response to this issue, but it still continues:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
8CCN34WW(V3.04)
10/14/2014
This would appear not to be a radeon firmware issue:
md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
3d2c150b3626419131bbc9a5864c7f1d /lib/firmware/radeon/PITCAIRN_rlc.bin
Hence, as there are no extra packages available for the Ubuntu
provided mainline kernels, I won't be able to test to this issue with
the mainline kernel in the exact environment this problem is
reproducible in. I've uninstalled virtualbox, and tested this with
3.18.1 for 3 days and have had no crash so far. However, the meaning
of this result is inconclusive at best.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Dec 10 12:54:15 2014
InstallationDate: Installed on 2014-06-21 (171 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: moniker 2402 F.... pulseaudio
/dev/snd/controlC0: moniker 2402 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
InstallationDate: Installed on 2014-06-21 (171 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20319
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-25-generic N/A
linux-backports-modules-3.16.0-25-generic N/A
linux-firmware 1.127.10
Tags: trusty
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/14/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8CCN29WW(V2.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo IdeaPad S415 Touch
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S415 Touch
dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
dmi.product.name: 20319
dmi.product.version: Lenovo IdeaPad S415 Touch
dmi.sys.vendor: LENOVO
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References