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[Bug 1401226] Re: 1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource usage

 

** Description changed:

  1) lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  
  2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
  UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  
  3) What is expected to happen is when one watches pepper-flash or html5
- video content via chromium, it does not hard lock the computer.
+ video content via Chromium, it does not crash, causing a cascade of
+ issues, including the computer hard locking.
  
  4) What happens is it does as per attached kern.log. This typically
  happens every 2-3 days. As well, it is correlated to having virtualbox
- installed.
+ installed. However, this is also reproducible without virtualbox
+ installed, or using Chromium.
  
  I've updated the BIOS in response to this issue, but it still continues:
  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  8CCN34WW(V3.04)
  10/14/2014
  
  This would appear not to be a radeon firmware issue:
  md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
  3d2c150b3626419131bbc9a5864c7f1d  /lib/firmware/radeon/PITCAIRN_rlc.bin
  
  Hence, as there are no extra packages available for the Ubuntu provided
  mainline kernels, I won't be able to test to this issue with the
  mainline kernel in the exact environment this problem is reproducible
  in. I've uninstalled virtualbox, and tested this with 3.18.1 for 3 days
  and have had no crash so far. However, the meaning of this result is
  inconclusive at best.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Dec 10 12:54:15 2014
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  moniker    2402 F.... pulseaudio
   /dev/snd/controlC0:  moniker    2402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20319
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CCN29WW(V2.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo IdeaPad S415 Touch
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad S415 Touch
  dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
  dmi.product.name: 20319
  dmi.product.version: Lenovo IdeaPad S415 Touch
  dmi.sys.vendor: LENOVO

-- 
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https://bugs.launchpad.net/bugs/1401226

Title:
  1002:9830 [Lenovo IdeaPad S415 Touch] Hard locks on heavy resource
  usage

Status in linux package in Ubuntu:
  Triaged

Bug description:
  1) lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  2) Linux monikerpc 3.16.0-25-generic #33-Ubuntu SMP Fri Nov 7 01:53:40
  UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  3) What is expected to happen is when one watches pepper-flash or
  html5 video content via Chromium, it does not crash, causing a cascade
  of issues, including the computer hard locking.

  4) What happens is it does as per attached kern.log. This typically
  happens every 2-3 days. As well, it is correlated to having virtualbox
  installed. However, this is also reproducible without virtualbox
  installed, or using Chromium.

  I've updated the BIOS in response to this issue, but it still continues:
  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  8CCN34WW(V3.04)
  10/14/2014

  This would appear not to be a radeon firmware issue:
  md5sum /lib/firmware/radeon/PITCAIRN_rlc.bin
  3d2c150b3626419131bbc9a5864c7f1d  /lib/firmware/radeon/PITCAIRN_rlc.bin

  Hence, as there are no extra packages available for the Ubuntu
  provided mainline kernels, I won't be able to test to this issue with
  the mainline kernel in the exact environment this problem is
  reproducible in. I've uninstalled virtualbox, and tested this with
  3.18.1 for 3 days and have had no crash so far. However, the meaning
  of this result is inconclusive at best.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33~14.04.2
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Dec 10 12:54:15 2014
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  moniker    2402 F.... pulseaudio
   /dev/snd/controlC0:  moniker    2402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=df17fdb9-57a4-4302-856e-3cd656848355
  InstallationDate: Installed on 2014-06-21 (171 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20319
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=a2db89ed-d599-4138-8838-0b950b6c3fbb ro quiet splash crashkernel=384M-:128M vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-25.33~14.04.2-generic 3.16.7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CCN29WW(V2.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo IdeaPad S415 Touch
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad S415 Touch
  dmi.modalias: dmi:bvnLENOVO:bvr8CCN29WW(V2.03):bd11/14/2013:svnLENOVO:pn20319:pvrLenovoIdeaPadS415Touch:rvnLENOVO:rnLenovoIdeaPadS415Touch:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeaPadS415Touch:
  dmi.product.name: 20319
  dmi.product.version: Lenovo IdeaPad S415 Touch
  dmi.sys.vendor: LENOVO

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