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[Luca Manunta <manunta@xxxxxxxxx>]

apport information

** Attachment added: "HookError_source_linux.txt"
   https://bugs.launchpad.net/bugs/1400079/+attachment/4288837/+files/HookError_source_linux.txt

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https://bugs.launchpad.net/bugs/1400079

Title:
  Bluetooth not working on Asus X751LA

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bug is associated with launchpad's question #257206. Since the
  question did not receive any useful answer, I thought to scale up the
  issue.

  In order to be 100% sure, since I made several tests for another
  problem I have with the touchpad, I reinstalled entirely the whole
  system, so now I'm running a fresh install of Ubuntu 14.04 on the
  mentioned notebook.

  The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
  The bluetooth app is not able to activate the bluetooth.
  I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
  Hcitool seems to detect the local device:

  $ hcitool dev
  Devices:
  	hci0	54:27:1E:51:63:DE

  However it does not detect remote devices:

  $ sudo hcitool scan
  Scanning ...
  $

  (this was after I set my phone as discoverable).

  The kill list is clear:

  $  sudo rfkill list
  1: phy0: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  2: asus-wlan: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  3: asus-bluetooth: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  4: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no

  $ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  This is the version of blueman I installed, while hcitool came with
  the ubuntu install:

  $ apt-cache policy blueman
  blueman:
    Installed: 1.23-git201403102151-1ubuntu1
    Candidate: 1.23-git201403102151-1ubuntu1
    Version table:
   *** 1.23-git201403102151-1ubuntu1 0
          500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: evince 3.10.3-0ubuntu10.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec  7 14:10:43 2014
  InstallationDate: Installed on 2014-11-27 (10 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  KernLog:
   
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  luca       2061 F.... pulseaudio
   /dev/snd/controlC1:  luca       2061 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
   dmesg: write failed: Broken pipe
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-11-27 (31 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 001 Device 006: ID 13d3:3408 IMC Networks 
   Bus 001 Device 004: ID 04f2:b409 Chicony Electronics Co., Ltd 
   Bus 001 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc. 
   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X751LA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e3a8bab9-3c52-45fb-b321-3cc329fce660 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Tags:  trusty
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 06/27/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X751LA.312
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X751LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX751LA.312:bd06/27/2014:svnASUSTeKCOMPUTERINC.:pnX751LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X751LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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